Customer Experience Coordinator

2 days ago

Ballarat, Victoria, Australia beBeeCustomer Full time $77,760 - $104,970

**Job Opportunity**

An exciting role has arisen in our Customer Services team. We are seeking a skilled and experienced professional to lead and coordinate the day-to-day operations of our customer-facing teams.

The successful candidate will be responsible for driving exceptional customer experiences, ensuring seamless service delivery, and identifying opportunities to improve customer satisfaction and value.

To be successful in this role, you will require:

  • Extensive experience in managing large and diverse customer teams
  • Demonstrated performance and passion for exceeding customer expectations
  • A commitment to delivering exceptional customer experiences
  • Strong ability to form collaborative relationships with internal and external stakeholders
  • Knowledge of Water Industry legislation and Essential Services Commission processes

We offer a dynamic and supportive work environment, flexible working arrangements, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply.

**Required Skills and Qualifications:**

  • Relevant qualifications and experience
  • Strong communication and interpersonal skills
  • Ability to lead a team and drive business outcomes

**Benefits:**

We pride ourselves on being a great place to work, offering a range of benefits including:

  • Flexible working arrangements
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

**How to Apply:**

Please submit your application, including a cover letter and resume, to us. For confidential discussions, contact Stephanie Burzacott on 0428 725 983.

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