Hotel Operations Manager – Night Shift

1 week ago


Melbourne, Victoria, Australia beBee Careers Full time
Hotel Operations Manager

A challenging opportunity to lead and oversee hotel operations during overnight hours, ensuring a safe, secure, and smoothly run environment. As Hotel Operations Manager, you will be responsible for managing guest experiences, team performance, and the accurate and timely completion of night audit tasks.

  • Main Responsibilities:
  • Manage guest experiences by providing exceptional service and addressing any issues promptly.
  • Oversight of team performance, including training and coaching to ensure high standards are met.
  • Ensure the accurate and timely completion of night audit tasks.
  • Liaise with other departments as required to promote a collaborative and seamless guest experience.

Your Skills and Qualifications:

  • Three years of guest service/hotel experience with at least one year in a management capacity.
  • Demonstrated capability of collaborating with multiple stakeholders and managing competing priorities.
  • Problem-solving skills that turn issues into opportunities, ensuring every guest leaves with great memories.
  • Compliance with industry standards, holding current Responsible Service of Alcohol, First Aid & CPR certifications.
  • Able to work shifts from 11pm-7am, flexibility to work weekends and holidays is essential.
  • Full working rights in Australia without restrictions.

Benefits:

  • Competitive salary package that rewards hard work and dedication.
  • A range of benefits designed to support career growth and well-being, including impressive room discounts and comprehensive training programs.
  • Support for lifelong development through milestone celebrations and transfer of leave entitlements.

About Us:

We are a global hospitality company that welcomes everyone and celebrates differences. Our inclusive teams strive to provide exceptional guest experiences while promoting trust, support, and acceptance. We offer equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.



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