Case Manager

4 weeks ago

Rowes Bay, Queensland, Australia The Salvation Army Full time
About The Salvation Army

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

Job Title: Case Worker

We are seeking a values-driven Case Worker who will provide effective service delivery, ensuring case management, assessment and referral, education and support are provided in accordance with TSA guidelines (within a comprehensive participant-led, recovery-based framework).

Key Responsibilities:
  • Provide efficient day to day service delivery through education, interventions, group work, assessment, referral and case work within a recovery-orientated and person-led service environment.
  • Develop and monitor individual treatment plans and maintain case management documentation, records, reports and data collection, utilising established case planning procedures.
  • Undertake ad hoc duties as requested by the Manager, Program Manager, or Senior Case Worker.
  • Demonstrate commitment to an environment that values continuous improvement and innovation in the delivery of high quality services.
Requirements:
  • Minimum of Diploma level qualification in a relevant discipline (AOD, Community Services, Case Management).
  • Completed 4 AOD Skill Set Units (or willing to undertake/complete during employment).
  • Demonstrated ability to deal with unpredictable situations and behaviours utilising de-escalation techniques.
  • At least two years' experience in recovery, if applicable.
  • Sound computer literacy.
  • Ability to critically reflect on professional practice and attitudes.
  • Ability to develop and tailor programs to meet participants' needs.
  • QLD Blue Card.
  • Current Drivers licence.
  • Current First aid and CPR certificate.
What We Offer:
  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650).
  • Flexible working conditions.
  • Health, fitness and financial discounts / benefits.
  • Paid parental leave - 12 weeks.
  • Up to 8 weeks leave per year through our purchase leave scheme.
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
  • Purpose driven career which has positive social and sustainable outcomes.
  • Employee Assistance Program - Independent confidential counselling service.
  • Opportunity for career development.
  • An inclusive culture of dedicated, passionate and professional team members.
  • Positively supporting and impacting the lives of others through your career contribution.

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