Merchandise Operations Specialist

3 days ago

Sydney, New South Wales, Australia beBeeMerchandise Full time $120,000 - $165,000
Job Title: Merchandise Operations Lead

The role of a Merchandise Operations Lead is to oversee and manage field teams responsible for executing flawless retail execution across major consumer electronics retailers.

This involves driving sales and strengthening brand presence by ensuring point-of-sale materials, displays, and stock levels are consistently optimized.

Key Responsibilities:
  • Lead and manage a field team across multiple retail locations.
  • Conduct regular store visits to audit and ensure merchandising execution is aligned with brand standards and retailer agreements.
  • Monitor stock levels, planogram compliance, and promotional display performance, escalating issues as needed.
  • Provide coaching, training, and ongoing support to ensure team members represent the brand with professionalism and accuracy.
  • Develop and implement schedules, routing plans, and coverage strategies to maximize field efficiency.
  • Work closely with the retail and marketing teams to align field activities with campaign rollouts and seasonal initiatives.
Requirements:
  • Proven experience managing field merchandise operations teams, ideally in consumer electronics, FMCG, or premium branded products.
  • Strong track record in retail execution, visual merchandising, and in-store promotional activity.
  • Experience coordinating with key retail partners and store managers to resolve display or inventory challenges.
  • Strong understanding of in-store retail technologies, such as planogram compliance tools and real-time reporting platforms.
  • Familiarity with managing point-of-sale platforms, promo display technologies and promo demo units in retail environments.
  • Capable of analyzing field performance metrics and translating them into actionable insights.
What We Offer:
  • Competitive remuneration package rewarding your skills and contribution.
  • Free on-site parking.
  • Generous employee discount across Samsung products.
  • Free access to our onsite-gym equipped with modern facilities.
  • Ongoing professional development opportunities to empower your career growth.
  • Discounts across 400+ retail partners to expand your savings with exclusive perks.
  • Quarterly connection events that unite our people and purpose.

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