Financial Industry Career Starter

6 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $100,000
Client Services Associate Job Opportunity

We are seeking a Client Services Associate to join our team. This role will involve providing exceptional customer service, responding to client queries, and acting as a brand ambassador.

About the Role

This is a full-time permanent opportunity offering a salary of $60,000 plus superannuation. You will be working in our vibrant Chatswood office, diving into the fast-paced world of financial services.

You will gain invaluable experience, develop your skills, and lay the foundation for a thriving career in the industry whilst participating in our career development pathway.

The journey begins with comprehensive training, including the prestigious RG146 Financial Regulatory qualification. You will become an expert in our cutting-edge trading platforms, learning from industry professionals who are passionate about your growth.

  • Career Development Opportunities
  • Comprehensive Training Program
  • Expertise in Trading Platforms
Key Responsibilities

As our new Client Services Associate, you will:

  1. Be the voice of the company, responding to client queries via phone, email, live chat, and messaging.
  2. Act as a brand ambassador, delivering exceptional service that keeps our clients coming back.
  3. Identify opportunities to enhance the client experience, contributing to our industry-leading reputation.
Requirements

To be successful in this role, you will need:

  • A strong customer service orientation
  • Thrive in a client-centric environment
  • Demonstrate passion and enthusiasm for the financial services industry
  • Communicate effectively in English, both verbally and in writing
Benefits

Our company offers a range of benefits, including:

  • Continuous Learning: Our generous L&D program covers both technical, performance and leadership training
  • Leave Benefits: Accrue 5 additional annual leave entitlements each year called My Days
  • Unlimited Access to a Dedicated Benefits & Wellbeing Hub

We believe that great things happen when smart people work together, which is why we have made the decision to work five days in the office.

What We Live By

We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work.

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