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Rostering Coordinator

2 months ago

Strathpine, Queensland, Australia ONCALL Group Australia Full time
About the Role

ONCALL Group Australia is a leading service provider in the Disability, Child, Youth and Family sectors. We are people-focused, driven by strong values, and work to deliver excellence in client-focused support.

Key Responsibilities
  • Provide clerical support for the day-to-day operational management for all sites within ONCALL QLD.
  • Manage rostering for sites and individual client supports, shift swaps, and any other roster changes daily.
  • Develop and maintain a good rapport with staff and stakeholders.
  • Respond to and appropriately manage employee queries in regard to their rosters.
Requirements
  • Previous rostering experience is highly valued.
  • Experience in a fast-paced customer service/call centre environment.
  • Good communication skills and ability to multi-task.
  • Ability to negotiate and manage stakeholders.
  • Strong IT skills (including Microsoft Office and Database experience).
What We Offer

We value passionate, growth-focused individuals who are looking to join a market leader providing the highest level of excellence in NDIS services.

Please apply with your resume and a cover letter telling us what you can bring to the role and why it is attractive to you.