Delivery Excellence Specialist

2 days ago

Port Macquarie, New South Wales, Australia beBeeTransport Full time

We're seeking a Transport Team Leader to lead our delivery team in achieving excellence in customer service and DIFOT targets. This is a fast-paced role that requires strong leadership, communication and problem-solving skills.

  • This role involves leading by example to ensure a safe, compliant and customer-focused transport team.
  • You will plan and coordinate daily and next-day deliveries to achieve the highest possible levels of customer satisfaction.
  • Overseeing vehicle loading accuracy, load restraint and Chain of Responsibility compliance are also key responsibilities of this role.
  • Liaising with contractors and reporting operational issues to the Transport Manager will be an essential part of this job.
  • Supporting scheduling, workforce planning and delivery operations will require your ability to multitask and work effectively under pressure.
  • You will be responsible for ensuring vehicles, docks and yard areas are kept safe, clean and compliant at all times.
  • Providing coaching, feedback and support to your team to lift performance and contribute to cost efficiency improvements are key objectives of this role.
Shift Details
  • This is a permanent full-time position with early starts from 4:00am Monday to Friday.
  • Overtime is available as required.
Requirements
  • You will need at least 3 years' experience in transport or logistics.
  • A minimum of 1–2 years in a leadership or team leader role would be highly desirable but not essential.
  • Knowledge of Chain of Responsibility, fatigue management and WHS requirements is essential for this role.
  • A safety-first mindset with strong manual handling awareness is also required.
  • You will need to be customer-focused, solutions-oriented and highly organised with strong problem-solving skills.
  • Ability to motivate and lead a team to achieve excellent results is crucial for this role.
Why Choose Us?
  • We promote from within and offer nationally accredited qualifications through our in-house Training Academy.
  • We provide competitive salaries and benefits including superannuation.
  • We foster a diverse and inclusive culture of opportunity and encourage applications from people of culturally diverse backgrounds.

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