Cloud Database Engineer, CX

This is a Cloud Database Engineer, CX role with NICE based in Sydney, NSW, AU
== NICE ==

Role Seniority - senior

More about the Cloud Database Engineer, CX role at NICE

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

***This position requires NV1 Clearance OR Eligibility for NV1 clearance***

So, what's the role all about?

The Senior Cloud Database Engineer will ensure SQL Server database performance and availability in a 24x7 environment.

 How will you make an impact?  

• Install, configure, upgrade, monitor, maintain, and manage multiple SQL Server databases.

• Perform database and application tuning.

• Establish and maintain sound backup and recovery policies and procedures.

• Implement and maintain database security

• Create, maintain, and monitor SQL 

• Other duties assigned by the manager

Have you got what it takes? 

• Bachelor's degree in Computer Science, Business Information Systems, or related field or equivalent work experience required.

• Experience in managing PostgreSQL database systems is mandatory.

• 5+ years maintaining SQL Server mission-critical databases 

• 5+ years of TSQL programming 

• 2+ years implementing and maintaining database replication

• 2+ years implementing and maintaining SQL Server Availability Groups

• Ability to work with technical and non-technical people 

• Hands on experience in multiple versions of Postgres or Oracle database is mandatory.

• Knowledge or experience working in Microsoft SQL, Aurora, MySQL, Postgres will be an added advantage.

• Hands on experience on AWS Cloud, AWS RDS apart from DB technology.

• Basic coding skills in Powershell, Python, Terraform

• Understand how automated backups are performed by AWS, know how to check the historical backup timings and how to perform ad-hoc snapshot

• AWS console administration

• New deployment tasks for databases & RDS services

• AWS RDS DB health check & availability checks using tools like CloudWatch and performance Insight.

• Problem-solving skills are a must 

• Ability to meet deadlines

You will have an advantage if you also have:

• SSAS/SSRS/SSIS

• Newer data/streaming platforms: Kafka, MSK, Snowflake, Aurora DB, SNS

• AWS, AWS CLI management

• MS Azure database management

• MCSE/MCDBA/OCP 

• NET technologies 

• PowerShell 

• C#

• Rubrik

• TFS/GitHub

 What's in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

 Enjoy NICE-FLEX  At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

 About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. 

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the NICE team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities

• Managing SQL Server databases
• Database tuning
• Backup and recovery management

Key Strengths

• SQL Server database management
• TSQL programming
• AWS Cloud expertise
• PostgreSQL management
• Data streaming platforms
• Microsoft Azure management

Why NICE is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with NICE not with Hatch.

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