Operations Manager

This is a Operations Manager role with Team Global Express based in West Kalgoorlie, WA, AU
== Team Global Express ==

Role Seniority - mid level

More about the Operations Manager role at Team Global Express

Are you ready to take charge of our Kalgoorlie branch and drive it toward excellence, profitability, and industry-leading standards? As our Operations Manager, you will be instrumental in shaping our branch into a model of safety, operational success, and customer satisfaction within the transportation industry.

About the Operations Manager Role:

This role is pivotal in ensuring our branch not only meets but exceeds expectations in safety, service quality, and profitability. You'll be at the forefront of strategy implementation, translating regional, state, and national business plans into actionable goals for the branch.

As a Operations Manager, you will work closely with an experienced management team, focusing on sustainable growth through succession planning and team development.

You'll have the opportunity to set new standards in operational excellence, uphold ethical practices, and ensure all facets of our road and air freight services deliver exceptional customer experiences.

Some Key Responsibilities:

• Drive Productivity & Efficiency: Set ambitious targets and ensure consistent performance measurement to maximize productivity.

• Champion Service Excellence: Elevate service standards and deliver the "Perfect Transaction" experience to every customer.

• Achieve Financial Goals: Lead the branch to meet or exceed budget targets through strong, supportive direction.

• Leadership & Vision: Model our vision, mission, and values, fostering a high-performance culture in line with our strategic business plan.

• Build Teamwork & Collaboration: Promote teamwork and cooperation across all levels of the branch to create a positive, harmonious workplace.

• Compliance & Safety: Ensure strict adherence to industry regulations, including occupational health and safety, environmental protection, and dangerous goods management.

What You Bring to the Operations Manager Role:

• Proven Leadership: Extensive experience in a management role, with a strong track record in transportation or a related field.

• Safety Excellence: A commitment to safety and a demonstrated ability to foster a safe workplace environment.

• Strategic Mindset: A focus on continuous improvement and innovation, aligning with the company's broader goals.

• Financial Savvy: Strong business and financial acumen to drive profitability and operational excellence.

• Customer Focused: Dedication to service quality, with the ability to deliver a top-tier customer experience.

• Stakeholder Management: Strong interpersonal and communication skills to engage stakeholders effectively.

Take the next step in your career by joining us as a leader at the Kalgoorlie Branch, where you'll have the chance to make a real impact on our business and our industry

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Team Global Express team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities

• Driving productivity & efficiency
• Championing service excellence
• Achieving financial goals

Key Strengths

• Proven Leadership
• Safety Excellence
• Financial Savvy
• Strategic Mindset
• Customer Focused
• Stakeholder Management

Why Team Global Express is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Team Global Express not with Hatch.

---