Client Service Associate
3 days ago
This is a Client Service Associate role with one of the leading companies in AU right now -- Guidepoint -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.
More About the Role at Guidepoint
**Who We Are:** - Team-oriented and collaborative - Hard-working professionals who strive for excellence - Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients - Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint - Guidepoint is passionate about your career growth: [Check out our Client Service Career Trajectory.](https://www.guidepoint.com/wp-content/uploads/2022/08/Client-Service-Promotion-Roadmap.pdf) ** ** **What YOU will own:** - Work with Project Managers to develop strategies for satisfying each client project request - Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered - Identify the best leads and invite them to join our network to participate in consultations with our clients - Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients ** ** **Experience YOU will bring:** - Bachelor's degree from a recognised institution - Previous internship/volunteering/extracurriculars ** ** **Skills YOU will Bring:** - Desire to work in a sourcing/lead generation type of role - Ability to work in a fast-paced, results-oriented environment - Excellent time management and organizational skills - Outgoing personality with the ability to speak with people at all professional levels - Intellectual curiosity and desire to learn - Excellent written and verbal communication skills - Demonstrated ability to work both individually and as part of a team ** ** **What We Offer:** - Central located office in Martin's Place - Casual work environment - Hybrid – 2 days work from home - Dynamic and multi-cultural team **Interview Process:** - Meet your Guidepoint Recruiter - Initial Candidate Screen - Meet the Guidepoint Teams - Hiring Manager and Hiring Team Interviews - Mock Assessment (Role Dependent) - Complete a simulated client request and gain more insight into the role - Have a mock assessment debrief - Interview Process Outcome
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Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Guidepoint.
Applying here is the first step in the hiring process for this role at Guidepoint.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
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