Member Relationship Consultant
3 weeks ago
Apply now Job no: 494364
Work type: Permanent full time
Location: Booragoon
Categories: Member Services & Sales
- FREE Corporate Gold Hospital Insurance (for you and your family)
- 3 additional wellbeing days off a year (on top of our standard 20 days annual leave and 10 days personal leave) pro rata
- 2 volunteering days per year
- 18 weeks paid parental leave
- Access to corporate discounts across a range of gyms, retail, restaurants, and hotels
- Salary from $66K + Super
What you can expect
As a Member Relationship Consultant you’ll be the first point of contact in our branch, representing HBF in the moments that matter to our members.
Working withing a small team you will support new and existing members identify their needs and recommend the right product for them face to face and through our call centre.
You will be there in a wide range of life moments from welcoming a new baby into the world to supporting a loved one through life-critical medical treatment as they reach out to better understand their health cover.
This position is available at our Booragoon branch working full-time branch hours.
Let’s talk about you
You are a vibrant, energetic and collaborative team player with a natural ability to communicate compassionately. Being adaptable and resilient will be important in this role as no two conversations are the same and will need an individual approach.
We are seeking individuals with a strong customer service background, solid computer literacy and the ability to multi-task across multiple channels that also include phone and email.
We want you to Be You, Be Bold, and feel supported every step of the way. If you require any adjustments or alternative formats during the recruitment process, please contact us atcareers@hbf.com.au .
Advertised: 25 Nov 2025 W. Australia Standard Time
Applications close: 19 Dec 2025 W. Australia Standard Time
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