Principal Business Analyst

Together we shape thriving communities, public spaces, places and economies.

- Temporary full-time opportunity until June 2026

- Location is based in Parramatta

- Salary relative to experience, and ranges from $149,739 to $173,174 + super

What’s in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

We are seeking a Principal Business Analyst who will take the lead in reviewing and improving cyber security service delivery processes. You’ll work closely with teams and stakeholders to understand their needs, document business requirements, and help plan and deliver changes that make a real difference. This role is all about juggling competing priorities, finding innovative solutions, and keeping up with new technologies and ways of working.

For more information read the full Role Description: Principal Business Analyst

What you will bring to the role

- Comfortable working with a wide range of stakeholders with competing priorities.

- Critical thinker with the ability to offer creative and innovative approach to problem solving.

- Strong planning and organisational skills, with the ability to pivot, prioritise and adapt under pressure.

- Honest and professional, setting a high standard for yourself and others.

- strong negotiator with proven track record of delivering outcomes.

- Responsible and honest with strong ethics and understanding of departmental policies.

- Confident using technology and project management tools.

Key knowledge and experience

- Demonstrated experience in process and workflow analysis and design in a complex organisation

- Demonstrated experience in supporting business teams across multiple streams in the translation of their business processes and rules into digital services

Essential requirements

- Tertiary qualifications in a related field or demonstrated relevant professional experience.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Wednesday, 26 November 2025 at 11:55PM

Should you require further information about the role please contact Maria Strauss Snowden, Manager Sec Services Engagement & Operations on maria.strausssnowden@dpie.nsw.gov.au.

To enhance your account security, PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1.

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.

#J-18808-Ljbffr