Digital Enhancement Analyst

Overview

Digital Enhancement Analyst – Shape the Future of Smarter Services

Wangaratta, VIC | Temporary Full Time until 30 June 2027 | $88,121 per annum + super

Are you ready to lead meaningful digital change in one of Victoria’s most innovative regional councils?

We’re seeking a Digital Enhancement Analyst to join our collaborative, forward-thinking team — someone who’s passionate about technology, process improvement, and helping people work smarter. In this role, you’ll play a central part in enhancing and evolving our key systems, including TechnologyOne, to deliver streamlined, efficient, and user-friendly solutions across the organisation.

Why This Role Matters

As our Digital Enhancement Analyst, you won’t just support systems — you’ll help reimagine how they’re used. From automating workflows and enhancing ERP functionality, to delivering insights and embedding change, your work will directly impact how we deliver services to the Wangaratta community.

If you/'re passionate about digital tools, continuous improvement, and making a real difference, this is your chance to do exactly that.

What You’ll Be Doing

- Partnering with internal teams to identify and deliver system enhancements

- Supporting post-implementation success and continuous improvement of TechnologyOne and other core platforms

- Leading system configuration, workflow automation, and reporting enhancements

- Ensuring data integrity, improved user experience, and business process alignment

- Collaborating with the Change Management Specialist to embed solutions and drive adoption

- Delivering smarter digital processes that improve outcomes for staff and the community

About You

You're a problem-solver at heart — someone who thrives on turning complex challenges into practical, user-friendly solutions. You’re confident working across teams, comfortable with systems, and driven by a desire to make things better.

You bring:

- Experience working with ERP or business systems (TechnologyOne highly regarded)

- A strong focus on process improvement and digital enablement

- Excellent analytical and troubleshooting skills

- Experience in stakeholder engagement and change support

- Knowledge of workflow automation, reporting tools, or systems configuration

- A collaborative approach and a passion for user-focused outcomes

Why Work for Rural City of Wangaratta?

Joining our team comes with a variety of exciting benefits, including:

- Inclusive, supportive, and nurturing work environment

- Ongoing training and professional development opportunities to help you achieve your career goals

- Corporate benefits, including flu injections and reduced gym memberships

- Employee Assistance Program (EAP) for mental health and wellbeing support

- Paid Parental Leave

- Option to purchase additional annual leave for permanent full-time and part-time employees

For more information and to view the position description, please visit our website at www.wangaratta.vic.gov.au. Further enquiries about this position should be directed to Matthew Powell - Business Systems & ICT Strategy Lead on m.powel1@wangaratta.vic.gov.au.

Applications close Monday, 22 September 2025 at 3pm, although the right candidate may be appointed earlier.

Rural City of Wangaratta is a child safe and equal opportunity employer. Employment applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged. In addition, applications for positions that work with children must provide referees who can comment on their experience working with children. These roles also require a valid Working with Children Check and all roles require a National Criminal History Check.

When submitting your application, you will need to include:

- Your current contact details;

- A cover letter to your application. This document is an introduction to your application and will generally include an outline as to why you have applied for the role;

- A current resume with a minimum of two current referees;

- A letter stating how you meet the key selection criteria, providing evidence that clearly demonstrates what you have achieved in relation to the position. It is helpful to use each selection criteria as a heading and then explain how your skills and experience meet that criterion; and

- Copies of any relevant qualifications or licence.

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