Clinical Coordinator

Overview

Employment Type: Permanent and Temporary Full Time (12 months with possible extension)
Position Classification: Clinical Nurse Specialist Gde 2
Salary range: $113,243 - $116,963 per annum + 12% super and benefits
Location: Aeromedical Control Centre, Eveleigh (relocating to State Operations Centre)
Applications Close: 11.59 PM on 29 October 2025

“With your advanced clinical expertise and leadership as a Clinical Coordinator, you’ll help shape high-quality patient care while growing your career within Australia’s largest health organisation.”

About NSW Ambulance

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply

About the Opportunity

In this pivotal role, you will play a vital part in ensuring the safe and timely transfer of patients across NSW Health’s aeromedical network. As an Aeromedical Control Centre Clinical Nurse Specialist (ACC CNS), you’ll use your advanced clinical expertise to support rural health teams and provide critical guidance for patient care.

In this role, you will have the opportunity to:

- Triage and coordinate the transfer of acutely and critically ill patients to the most appropriate receiving hospital.

- Provide expert clinical advice and real-time support to rural health staff during patient transfers.

- Monitor each transfer to ensure safe, clinically appropriate progress and outcomes.

- Deliver ongoing education and mentorship to enhance rural health capabilities within established policy frameworks.

About You

You thrive in fast-paced clinical environments and are passionate about delivering exceptional care to critically ill patients. Your advanced assessment skills and calm approach enable you to prioritise competing demands while supporting colleagues and patients.

We’re looking for someone who:

- Holds current registration as a Registered Nurse with AHPRA and maintains all regulatory requirements.

- Brings at least three years of recent critical care nursing experience, including a minimum of two years in an Emergency Department and one year of demonstrated triage experience (or equivalent).

- Demonstrates advanced critical care assessment, care planning, and problem-solving skills to manage acutely and critically ill patients independently.

- Has relevant postgraduate qualifications such as a Graduate Certificate in Emergency, Critical Care, Intensive Care, or Aviation Nursing; tertiary hospital experience and/or midwifery qualifications are desirable.

- Understands NSW Health Trauma and Critical Care Networks Policy Directives and can apply these to patient transfer decision-making.

- Excels in communication, consultation, negotiation, and conflict resolution within multidisciplinary teams.

- Shows leadership qualities, acting as a mentor and resource for peers while fostering a collaborative team culture.

- Possesses strong computer literacy, including accurate typing skills and proficiency with Windows-based applications.

How to Apply

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Describe a situation in which you had a challenge adapting to a new duty, responsibility, person, or process. How did you adapt?

Question 2: Tell us about the most difficult challenge you faced in trying to work cooperatively with someone who did not share the same ideas? What was the outcome?

- Find out more about applying for this position

- Learn more about careers at NSW Ambulance here

Additional Benefits

- Generous salary packaging options to help you increase your take home pay: Up to $9,000 for living expenses + $2,600 meal & entertainment + novated leasing

- Accessible via Public Transport

Work-life balance

- 12.5 Hour shifts on a 6 week rotating Roster

- Additional Public Holiday

- Career development and growth opportunities

- Access to on-the-job development and coaching

- Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy

- Discounted private health insurance

- Staff Support Program – extensive free, confidential and professional assistance for staff and their families

Additional Information

- Applicants will be assessed against the essential criteria articulated in Role Description

- NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.

- All workers must meet NSW Healths vaccination and screening requirements before starting employment. See PD2024_15 for more detail.

- Eligibility lists and talent pools may be created and used to fill temporary or permanent vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.

Contact People

Please contact Lynnette Heagney on lynnette.heagney@health.nsw.gov.au if you have any questions about this role.

For Aboriginal candidates who would like to talk to NSW Ambulance’s Aboriginal Workforce Consultant, please contact Leonie Garvey on Leonie.Garvey@health.nsw.gov.au. Support is also available through the Stepping Up website.

NSW Ambulance is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

NSW Ambulance is committed to minimising and preventing the risk of unacceptable behaviours, ensuring bullying, discrimination, harassment and victimisation are identified as early as possible and responded to and effectively managed. The consequences for employees who engage in inappropriate behaviour are serious and could result in the termination of a person’s employment.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.

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