Food and Beverage Manager: Angourie Resort

Food and Beverage Manager: Angourie Resort

- Full-time
- Department: Food and Beverage

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible natural destinations that offer more than a change of scenery.

Owned by the NRMA Group, we have a large team across our holiday parks, resorts, and support offices who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it’s in our nature.

Angourie Resort is located along the pristine shores of the seaside town of Yamba, Northern New South Wales. Surrounded by 600 hectares of picturesque rainforest and a stone’s throw from Yuraygir National Park, the Resort is a traveler’s delight. It features 66 rooms, a pool, day spa, restaurant, and conference facilities, and is a popular wedding venue. Angourie Resort is the perfect place to relax and rejuvenate, only 1.5 hours from Byron Bay and Coffs Harbour.

What you’ll do:

Reporting to the Resort General Manager, you will lead the Food and Beverage Team across multiple facilities and events to deliver an exceptional experience for all team members and guests. You will play a key role in designing and executing the Food & Beverage product and guest experience within the resort. Responsibilities include:

- Ensure the Food and Beverage Department provides a memorable guest dining experience, aiming for rave reviews and repeat business.
- Collaborate professionally with the Head Chef, Resort Management, and Sales & Events Team to create industry-leading outlets and functions.
- Create and maintain a positive, dynamic working culture that fosters exceptional quality moments.

You will also:

- Complete rosters to meet the demands of the resort’s operations and business hours, managing departmental wage costs and event BEOs.
- Place orders with suppliers according to business needs.
- Set up conference rooms and follow the C&E sequence of service.
- Maintain communication with the Resort Manager to ensure positive outcomes for all business needs.
- Conduct regular team meetings to align staff with upcoming operations and Food & Beverage strategies.
- Manage risks and hazards promptly to ensure a safe working environment.
- Comply with Food Safety laws and legislation to ensure guest safety.
- Ensure all team members adhere to responsible service of alcohol regulations.
- Manage the Responsible Service of Alcohol certification register.

What you’ll bring:

- Previous management or senior experience in a Food and Beverage department within a hotel, resort, or restaurant that caters to large events.
- Refined and authentic communication, interpersonal, and leadership skills.
- Proven experience in enhancing guest experience and conflict resolution.
- A readiness to embrace a role where no two days are the same
- Hands-on experience leading and mentoring teams to success.

What’s in it for you?

At Parks & Resorts, we offer more than just discounts. We provide flexibility, leave, and well-being benefits to support your life priorities. Benefits include:

- Progressive flexibility, leave, and well-being programs.
- Travel discounts on SIXT car rentals, cruises, and accommodation at NRMA Holiday Parks and Resorts.
- Complimentary myNRMA membership with roadside assistance and discounts on groceries, movies, gift cards, gyms, attractions, and restaurants.
- “ME” day – an extra paid day off per year to use anytime.
- Market-leading parental leave entitlements: 18 weeks primary and 4 weeks secondary.
- Discounts on NRMA insurance products.
- Opportunities for career growth within the NRMA Group across Australia.

We believe in inclusion:

We value diversity and inclusion, welcoming applications from First Nations Australians, people with disabilities, those from diverse cultural backgrounds, all genders, the LGBTQI+ community, and anyone eager to join our team.

Are you ready to make a difference?

Apply now — we look forward to hearing from you

All employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

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