Business Analyst

2 days ago


Canberra, Australia Programmed Full time

Business Analyst - Non-Technical (Business Improvement)

We are seeking an experienced Business Analyst to provide high-level analytical support for enhanced security systems and associated information systems used across a large government department's security functions in Australia and overseas.

Key Responsibilities

The successful candidate will be responsible for:

- Managing requirements across multiple security-related projects.
- Liaising with stakeholders to provide advice and respond to project-related matters.
- Building and maintaining productive relationships with internal and external stakeholders.
- Preparing reports, documentation, and correspondence.
- Contributing to the development of training materials, help guides, and FAQs related to business processes.
- Supporting and enabling organisational change for new business processes.
- Delivering continuous improvements to business processes and system functionality.
- Developing additional deliverables as required to meet emerging needs.

Skills and Experience

The ideal candidate will demonstrate experience and capability to:

- Engage stakeholders to gather, refine, and document user requirements through interviews, workshops, surveys, document analysis, and business process modelling.
- Define complex business needs and act as a strategic advisor to the program.
- Evaluate system solutions to ensure alignment with organisational capability and objectives.
- Prepare and execute test and validation plans to ensure quality outcomes.
- Analyze and re-engineer business processes to improve efficiency and usability.
- Collaborate with subject matter experts to design functional solutions that meet business requirements.
- Analyze data relationships, dependencies, and communication needs to support capability development.
- Recommend new solutions or enhancements to achieve business objectives.
- Work closely with technical and business teams to develop clear business objectives and capability specifications.
- Demonstrate strong team leadership and collaboration, with examples of positive project outcomes.
- Produce clear documentation and progress reports, maintaining a collaborative and solutions-focused approach.
- Handle sensitive information with discretion.
- Exhibit outstanding communication skills - written, verbal, and interpersonal.

Security Clearance: NV2 required
Location: Canberra-based

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