Digital Media Officer and Digital Coordinator

Overview

Job Title: Digital Media Officer and Digital Coordinator

Salary: PSCSAA 2024 Level 5/6 $105,167 to $132,753 pa

Location: Perth

Unit/Division: Business and Corporate Services

Work Type: Permanent - Full Time, Permanent - Part Time

Join one of WA’s most innovative and forward-thinking agencies and be part of something rewarding and exciting.

Do you have passion for curating the digital footprint of a government department? If so, then we want to hear from you

We’re looking for talented digital media professionals to help us deliver innovative communication and engagement across government. Multiple positions at different levels are available, offering opportunities to contribute your creativity and expertise to projects that make a real difference to the community.

We’re especially interested in applicants with good, demonstrable experience across various:

- Content Management Systems (CMS): creating, publishing and maintaining content across websites and the intranet
- Website and intranet management: ensuring information is accurate, accessible and user-friendly
- Digital content creation: producing engaging content fit-for-purpose for diverse audiences

These various digital roles support the Manager Digital Marketing in delivering contemporary, responsive and fit-for-purpose information to stakeholders via the Department’s internet, intranet and social media platforms.

Digital media officers ensure the Department’s digital identity and standards are upheld across all digital and social media channels. They build strong relationships by engaging stakeholders through meaningful interactions and early, open and transparent communication.

Digital Coordinators within the Corporate Communications Directorate support governance of the brands and digital channels associated with the Department and provide specialist expertise on digital content to ensure that all stakeholders are informed about and engaged in the Department’s strategies, programs, projects and initiatives.

Experience in taking and editing video content and digital storytelling is desirable, but not essential.

This is pool recruitment process for permanent full-time, and fixed term full-time opportunities. This pool may be used to fill future similar permanent or fixed-term positions that may arise within the Department and across the WA public sector in the next 12 months from the initial date of appointment.

Our Perth office is located in the Perth CBD in a convenient location, above the Perth Underground rail; close to the Wellington Street Bus Station and City CAT services.

To be successful for the Digital Media Officer – Level 5, you need to demonstrate

- Demonstrated experience in a digital media environment working with multiple content management systems (CMS).
- Demonstrated knowledge of current and emerging trends in a digital media environment, a strong understanding of HTML and CSS code and technical website infrastructure.
- A comprehensive understanding of standards and compliance relating to Government websites, accessibility and usability.
- Demonstrated experience administering social media accounts (particularly within a government context) with a sound knowledge of social media platforms and social media campaigns/promotions.

To be successful for the Digital Coordinator – Level 6, you need to demonstrate

- Demonstrated experience in developing, delivering and measuring effective digital communication, engagement and brand management strategies for internal and external audiences.
- Demonstrated experience in creating and delivering digital communications content across contemporary platforms (eg social media, websites, email campaigns), tailored to diverse audiences to effectively support organisational goals.
- Ability to develop and implement creative, user-centric solutions.
- Demonstrated experience working as part of a communications team within a broad organisation.

Core leadership behaviours outlined in Leadership Expectations are applicable to these roles and should be demonstrated in the context of Personal Leadership. The Personal Leadership context is about the work of individuals not yet in traditional leadership positions who make a direct and immediate difference to the agency. The expected behaviours may be assessed during the recruitment and selection process.

About us

For more information on what we do, our recruitment process, and why working at the Department of Planning, Lands and Heritage is an attractive proposition, please visit the Department page on the DPLH website.

We have a comprehensive Applicant Information Pack to provide information about us, the values of the department and practical guidance on the process for you.

Benefits of Working at DPLH

DPLH offers a broad range of benefits including but not limited to:

- Access to flexible working arrangements including working from home or alternate work locations for enhanced work life balance.
- 12% superannuation, full employer contribution and salary packaging options.
- Comprehensive learning and professional development opportunities.
- 4 weeks annual leave with 17.5% loading paid as additional pay every December.
- 3 days additional public sector holidays each year.
- Cultural leave for Aboriginal and Torres Strait Islander staff.
- Leave for study, bereavement, foster caring and parenting.
- Free access to a confidential employee assistance program (EAP) for you and your family, which includes psychology and counselling services.

How to apply: All applications are submitted online. Select ‘Apply for Job’, located at either top or bottom of the screen, and follow the instructions; you will need to provide a:

- Comprehensive CV that clearly shows your skills, experience, and key achievements, including the details of two referees.
- Maximum three-page covering letter addressing the first 3 (1,2 & 3) work-related requirements listed above relating to the position that you are applying for.

Further Information:

If you would like to know more, please email merryn.pyper@dplh.wa.gov.au to discuss the role in further detail. Please do not send your application to Merryn Pyper or seek their assistance with lodging your application.

Aboriginal and Torres Strait Islander applicants – For a confidential discussion about the recruitment process, please reach out to Barb Culbong from our Aboriginal Employment and Engagement team. You can contact Barb at 0408 895 002, or email us at aboriginalemployment@dplh.wa.gov.au.

The Department is an equal opportunity employer and as a measure to achieve equality under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, Aboriginal and Torres Strait Islander people, young people (24 years of age and under) and people with disability who meet the requirements of the position, may be prioritised for appointment.

Accessibility: If you have any communication or access needs that require adjustment to allow you to participate in this recruitment process, please contact our HR Services team on (08) 6551 9419 or email recruitment@dplh.wa.gov.au.

We can also be contacted via the National Relay Service on the below numbers:

- TTY/voice calls – 133 677
- Speak and Listen – 1300 555 727
- SMS relay – 0423 677 767.

Special Requirements for this position:

The Department will conduct a Nationally Coordinated Criminal History Check for applicants successful to this recruitment process.

To be eligible for a permanent appointment to the Western Australian public sector it is essential that you are an Australian citizen or have permanent residency status in Australia. To be eligible for a fixed term appointment you must have documentary evidence of your entitlement to live and work in Australia for the period of the contract.

Please ensure you have saved your documents in MS Word (.docx files only) or PDF format and have allowed plenty of time to submit your application, as late, emailed and proforma applications will not be accepted.

If you experience technical issues when submitting your application, contact ramshelpdesk@bigredsky.com, or please call (08) 6551 9419 for any other queries.

Closing Date: Tuesday 7 October 2025 @ 4:00pm

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