AESOP Counter Manager

4 weeks ago

Melbourne, Australia Lotte Duty Free Full time

Overview

Location: Melbourne Airport

Posted on: 18 September 2025

About Lotte Duty Free

Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more

Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.

Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.

The Opportunity

We are currently seeking a Counter Manager with a passion for cosmetics, skincare and fragrances, to join our beauty team at Melbourne International Airport. You will be working in a fast-paced, customer centric environment with a friendly and diverse team.

You will have the opportunity to represent AESOP.

Your Duties

- Analyse sales trends to identify opportunities and maximise sales.

- Coach, motivate team members to provide excellence in customer service.

- Provide clear communication and consistent, constructive feedback on a daily/weekly basis to all AESOP team members

- Ensure the AESOP counter is well-staffed, visually merchandised, and stocked to maximise sales.

- Engage customers with a friendly and approachable manner

About You

- Previous retail/sales experience in beauty, fragrance, or cosmetics

- Strong product knowledge in the luxury beauty space

- Professional and vibrant personality

- The ability to speak a second language will be highly regarded

- Responsible Service of Alcohol (RSA) certification is required

Why Join Lotte Duty Free

- Monthly Sales Commission Program

- Team Discount Program

- Free Car Parking

- Uniform & ASIC Pass Provided

- Employee Assistance Program and Health initiatives

- Private Health Insurance Discount

- Lotte New Employee Induction & Safety Leagues Program

- Long-term Career & Professional Development Opportunities

- Recognition of Service Awards ($ Gift Cards)

- Safe, Diverse & Inclusive Work Environment with a Supportive Culture

Details of the Role

- Full time position: 76 hours’ fortnightly

- 2 week rotating roster

- Availability to work a flexible schedule including weekends and public holidays

It is essential to have your own form of reliable transport due to the early/late hours of work.

To apply for this role you must be 18years old with Full Time Working Rights in Australia. Unfortunately we are not able to accept Student Visa or Working Holiday Visa applications.

To work with Lotte Duty Free, you must hold a current Australian or International Passport. Please note that all Lotte Duty Free employees are required to have Customs and Police Clearance process.

Only candidates that are successful for short listing will be contacted.

If this excites you, we want to meet you

#J-18808-Ljbffr

  • Assistant Store Manager Aesop Emporium

    4 days ago

    Melbourne, Australia l'Oréal Full time

    For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail,...

  • Aesop Counter Manager

    2 weeks ago

    Melbourne, Victoria, Australia L'Oréal Full time $60,000 - $90,000 per year

    Role purposeWe currently seek a dedicated and passionate Store Manager to work Full Time in our Melbourne Airport Counter in a prime location within the international terminal. The successful applicant will have flexible availability, and may be required to work weekends.In this role, you will be directly employed by Lotte Duty Free. Established in 1980,...

  • Marketing Manager, 12 Month Contract

    2 weeks ago

    Melbourne, Australia l'Oréal Full time

    About Aesop Aesop was established in Melbourne in 1987. With an unwavering commitment to the finest ingredients and sensory pleasure, our formulations are meticulously crafted for efficacy and sensory delight. We are distinguished by our curiosity, pursuit of excellence, respect for design, and a belief in the transformative power of thoughtful...

  • Counter Manager

    2 days ago

    Melbourne, Victoria, Australia Cosmax Prestige Services Full time $90,000 - $120,000 per year

    Would you love to join our highly experienced and passionate team of beauty and fragrance ambassadors? If you are an experienced Counter Manager, who enjoys working in retail sales and within all things luxury – read on Cosmax Prestige Brands is Australia and New Zealand's fastest growing and leading luxury fragrance and beauty distributor and has been...

  • Assistant Store Manager

    7 hours ago

    Melbourne, Australia Setting Mind Full time

    For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail,...

  • Counter Manager VIC

    2 weeks ago

    Melbourne, Victoria, Australia ghd Hair Full time $60,000 - $90,000 per year

    About Us:We're the electrical and beauty brand creating good hair days, every day for people around the world. We have revolutionised hair styling since 2001 and have cemented ourselves as the global leader in hair styling products, with operations in over 30 countries. ghd has styled international catwalks and are the preferred product of top stylists,...

  • Assistant Counter Manager Prada

    2 weeks ago

    Melbourne, Australia l'Oréal Full time

    Are you passionate about luxury beauty and dedicated to creating exceptional customer experiences? Do you thrive in a fast-paced environment and enjoy supporting a team to reach its full potential? PRADA is seeking a highly motivated Assistant Counter Manager to assist in leading our team at Myer, Melbourne CBD! JOIN OUR TEAM - Become a brand ambassador...

  • Counter Associate

    1 week ago

    Melbourne, Australia DECIEM Full time

    **WHAT ON EARTH IS DECIEM?** Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and...

  • Partnerships & Channel Manager - Over The Counter

    2 weeks ago

    Melbourne, Australia Wall Street Full time

    Make a difference to the environment, help roll out a new initiative! - On-site parking, gym access and flexible working arrangements! - Competitive salary & convenient Notting Hill office location **ABOUT THE COMPANY** Re.Group is an Australian owned company, focused on providing solutions for recycling and recovery of resources from waste. Our vision is...

  • Warehouse Storeperson/trade Counter Sales

    1 week ago

    Melbourne, Australia Programmed Full time

    Our client is one of the largest suppliers of HVAC & Refrigeration products they are currently seeking a Permanent Warehouse Storeperson/Trade Counter-Sales Representative Our client is one of the largest suppliers of HVAC & Refrigeration products in Australia - they are currently seeking a Permanent Warehouse Storeperson/Trade Counter-Sales Representative...