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28/5/2025) Medical Receptionists

4 weeks ago

Adelaide, South Australia Benson Radiology Full time
Do you have a passion for continued learning? Are your customer service skills exceptional?

Join our passionate multi-disciplinary team, with over 200 Radiology Receptionists, and be the first point of contact for our patients, referrers and stakeholders.

About the Role

Your positive can-do attitude and willingness to work as part of a busy, supportive team is essential. This role requires a commitment to ongoing learning.

Previous experience as a medical receptionist/administrator and/or a working knowledge of medical terminology is advantageous but not essential.

You will be responsible for:

- Making and confirming complex patient bookings via both inbound telephone call shifts and outbound telephone call shifts
- Providing a high standard of patient care when registering patients, making patient bookings and answering queries
- Quoting patients on payments and receiving payments when patients attend for their appointment
- Answering general enquiries from other key stakeholders such as referrers
- Liaising with referring medical professionals
- Preparation and finalisation of billing, including Medicare, private and third party
- Result preparation
- General office and administrative duties

You will be required to travel to our Hampstead Gardens training centre for the first five weeks of your employment to undertake our comprehensive training program.

About Us

As a practice, Benson Radiology has celebrated over 60 years of providing Medical Imaging services to the South Australian community and remains owned and operated by our Radiologist Partners.

We take pride in providing quality expertise in a caring environment, and lead the way in the medical imaging industry, investing heavily in technology so that we are able to provide a full range of diagnostic imaging.

Our values ofTeamwork,PersonalExcellence,Patient Focus and Integrityguide our actions and our thinking. They drive our behaviours and are the foundation of who we are.

We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.

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