▷ Urgent Search: Clerical Manager

💼 Nepean Blue Mountains Local Health District

REQ614367

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 1
Location: Nepean Hospital
Remuneration: $84,436.00 - $112,331.00 per annum
Hours Per Week: 38
Requisition ID: REQ614367
Applications Close: 06/11/2025

With CORE Values of C - Collaboration, O - Openness, R - Respect and E - Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region. Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world‑class clinical facilities, services, and care.

Nepean Hospital is now seeking a motivated Clerical Manager to lead and support the administrative operations of our busy Emergency Department (ED). This is an exciting opportunity to play a key leadership role in one of the hospital’s most dynamic and fast‑paced environments.

The Clerical Manager will oversee a dedicated team of administrative and clerical staff responsible for patient registration, admissions, records management and front‑line customer service. You will ensure high standards of efficiency, accuracy and professionalism are maintained in all administrative functions that support exceptional patient care.

This position will suit a confident and capable leader with strong communication skills and a collaborative management style and thrive in a high‑pressure environment and can balance operational needs with compassionate, patient‑focused service delivery.

This is your chance to make a meaningful impact in supporting patient care at the frontline of Emergency Health services. Apply now

Benefits available to eligible NBMLHD employees

- Opportunity for extra tax savings through Salary Packaging

- Novated Leasing

- Great education opportunities through Education Training Service which offers over 110 courses each year

- Access to our Employee Assistance Program (EAP) for staff and family members

- Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards .

For assistance with applying through the NSW Health Career Portal please click here .

What you will bring to the role

- Demonstrated understanding of the Treatment Performance targets

- Organisational skills of a high level with an ability to effectively set priorities, meet deadlines, demonstrate flexibility and show initiative whilst managing several projects concurrently

- Well‑developed communication skills, both oral and written and interpersonal skills including the ability to communication effectively with senior personnel, departmental managers, staff and patients

- Experience in staff supervision, rostering, and management experience with an ability to lead team performance to achieve service goals

- Experience and/or knowledge of hospital computer systems such as iPM, FirstNet, HealthRoster and Microsoft Office products

- Demonstrated understanding of hospital revenue generation initiatives and how processes in the Emergency Department can assist in maximising revenue opportunities including patients right to elect to be treated as a private patient

- Analytical and problem solving skills, including the ability to develop and implement solutions and changed procedures

- Demonstrated understanding and commitment to professional standards, development of staff and change management processes which are patient focused

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

Need more information?

- Click here for the Position Description

- Find out more about applying for this position

For role related queries or questions contact Renae Islaub on Renae.Islaub@health.nsw.gov.au

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.

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