General Manager

3 weeks ago


Ballarat, Victoria, Australia UniLodge Australia Pty Full time
Set the standard in premium living at Essence Communities - The Archive and lead with impact, vision & flair as our General Manager.

08th August, 2025

Essence Communities provides tailored Build to Rent (BTR) Management Solutions, for projects across Australia and New Zealand. As the largest operator within the emerging BTR sector, our property management platform is shaped from a 27-year track record in property and asset management, being part of Australia's leading operator of Purpose-Built Student Accommodation, UniLodge.

Our foundation of experience and expertise has propelled our operations to be leading the transformation of Australia's rental sector. Over the past 4 years, we have been successfully managing BTR properties across Australia with several projects in the pipeline.

Role Overview:

Be part of a bold new chapter in Melbourne's BTR scene as The Archive makes its debut. We have an exciting opportunity for a driven and innovative General Manager to lead the launch and day-to-day operations of this new asset, setting new benchmarks in service, style, and resident satisfaction. Spanning leasing strategy, financial management, resident engagement, and team development, you will oversee every element of operations with passion, purpose and precision.

Key responsibilities include:

- Drive the property's financial growth by maximising income, exceeding targets, and implement leasing strategies to reduce vacancies and increase renewals
- Oversee all property operations, ensuring compliance, risk management, and high standards of presentation and service across the asset
- Execute mobilisation efforts to ensure a seamless launch and flawless operational kick-off
- Build the ultimate resident experience that exceeds service expectations by implementing feedback-driven improvements.
- Develop a high-performing team focused on best in class service and professionalism.
- Act as the main liaison between leadership, clients, and partners to ensure fluid communication.

08th August, 2025

Essence Communities provides tailored Build to Rent (BTR) Management Solutions, for projects across Australia and New Zealand. As the largest operator within the emerging BTR sector, our property management platform is shaped from a 27-year track record in property and asset management, being part of Australia's leading operator of Purpose-Built Student Accommodation, UniLodge.

Our foundation of experience and expertise has propelled our operations to be leading the transformation of Australia's rental sector. Over the past 4 years, we have been successfully managing BTR properties across Australia with several projects in the pipeline.

Role Overview:

Be part of a bold new chapter in Melbourne's BTR scene as The Archive makes its debut. We have an exciting opportunity for a driven and innovative General Manager to lead the launch and day-to-day operations of this new asset, setting new benchmarks in service, style, and resident satisfaction. Spanning leasing strategy, financial management, resident engagement, and team development, you will oversee every element of operations with passion, purpose and precision.

Key responsibilities include:

- Drive the property's financial growth by maximising income, exceeding targets, and implement leasing strategies to reduce vacancies and increase renewals
- Oversee all property operations, ensuring compliance, risk management, and high standards of presentation and service across the asset
- Execute mobilisation efforts to ensure a seamless launch and flawless operational kick-off
- Build the ultimate resident experience that exceeds service expectations by implementing feedback-driven improvements.
- Develop a high-performing team focused on best in class service and professionalism.
- Act as the main liaison between leadership, clients, and partners to ensure fluid communication.

About You:

With a background in BTR, property or hotels, you will possess a strong understanding of commercial acumen, rental market dynamics, pricing strategies, and customer engagement. As a strong leader, you will inspire teams, excel in communication and problem-solving, and deliver high-end customer service to foster thriving communities and memorable experiences. More about you:

- Detail orientated and results-driven, with a commitment to exceeding targets and performance indicators.
- Valid Agent's Rep Licence – Estate Agent's licence preferred (VIC)
- Proven leasing experience in the residential, commercial, and/or retail property sector
- Demonstrated ability to meet targets and exceed KPI's
- Strong financial acumen with a sharp eye for performance and profitability
- Unrestricted working rights in Australia
- Valid National Police Check

Has The Archive piqued your interest?
Tell us about all the amazing qualities you can bring to The Archive and Essence Communities. To start your journey, apply now with your resume and cover letter.

Essence Communities reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.Apply For Job
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