(Urgent) Seasonal Concierge Team Members

1 week ago

Melbourne, Australia SCENTRE GROUP LIMITED Full time

Seasonal Concierge Team Members - Westfield Plenty Valley

Apply now Job no: 498498
Work type: Casual
Location: Melbourne
Categories: Customer Service

Overview

This festive season, we’re hiring across our Westfield Centres in Australia and New Zealand to support our car park, concierge and valet services. Help us deliver a welcoming and memorable experience for our customers during our busiest and most exciting time of the year.

Who you are

Whether you’ve worked in customer-facing roles before or you're ready to make your debut, we’re looking for friendly, reliable team members who genuinely enjoy creating positive experiences.

Responsibilities

- Delivering exceptional service to customers and retailers

- Welcoming guests at the concierge desk and assisting with their needs

- Providing directions, information, and helpful solutions to enhance the customer experience

- Promoting and selling Westfield Gift Cards and other services

What sets our team members apart

- Always be ready to go the extra mile to enhance the customer and retailer experience

- Feel confident assisting customers in a fast-paced retail setting

- Be available for shifts from September to February, including late nights, weekends, and public holidays (full availability in November and December is ideal)

Role details

This is a seasonal casual role, offering a great opportunity to be part of the festive season across our Westfield destinations. The role runs from September 2025 to January/February 2026, with shifts based on business needs.

Ready to Apply?

Click “Apply” and complete the short application form.

If you move to the next stage, you’ll be invited to complete a video or phone interview. From there, shortlisted applicants will be invited to a one-on-one in-person interview.

- Look out for an email from us, it’s our main way of staying in touch throughout the process.

Applications close

Applications close: 28 Sep 2025 AUS Eastern Standard Time

Advertised: 02 Sep 2025 AUS Eastern Standard Time

We acknowledge the Traditional Owners and communities of the lands on which our business operates. We pay our respect to Aboriginal and Torres Strait Islander cultures and to their Elders past and present. We recognise the unique role of Māori as Tangata Whenua of Aotearoa/New Zealand.

Additional information

Westfield AU | NZ

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