15h Left Senior Administrator
2 weeks ago
Administration and Reception
You'll be working from our reception desks in our front-of-house administration teams. In this role, you'll be responsible for greeting clients, assisting with client enquiries in person, via phone, and over email. You'll also ensure the office is well presented and that other departments such as rental, sales, and management have their administrative needs met.
Internal Communications
In this role, you'll be at the centre of a lot of communication, from staff to clients and from clients to staff. You'll become an expert in using our internal communications system to ensure messages are passed on and acted upon, assisting us in maintaining a high standard of customer service.
Property Management Team
You will assist our Property Management team with rental files, taking tenancy applications and information, receipt payments, updating property listings, providing rental lists to prospective tenants, and assisting with general enquiries.
Sales Team
You'll get to know our Sales Team and their processes. You'll assist by uploading and completing sales files, managing brochures and resources, making alterations to listings, handling enquiries (walk-in/phone/online), managing settlements, and database/contact management. Your customer service and internal communication will combine to create sales opportunities.
Other Duties & Tying It All Together
In this role and in a team like ours, there will always be opportunities to grow and take on new challenges. There will also always be tasks to ensure we're providing a great service to our clients. Joining our administrative team, you'll be ready to roll up your sleeves and get it done.
What important skills/qualifications do you require?
- People skills, it's not a qualification but it should be.
- Organisational and time management skills.
- Customer service, you'll constantly set a high standard for internal and external customer service.
- Teamwork, you'll be working hard to help everyone in our business.
- Attention to detail, it's vital in this role.
- Initiative, it's what'll make you great at your job.
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