Senior Manager Resilience

As our highly valued Senior Manager, Resilience based in Brisbane or Sydney, you will be responsible for leading and executing the Bank’s ability to anticipate, manage and withstand, and recover from disruptions in accordance with CPS230 Operational risk Management. Reporting to the Head of Operational Risk you will oversee the continued development and sustained management of Great Southern Bank’s operational risk and resilience, business continuity, crisis management and service provider governance.

You will support the business by providing second line oversight and challenge to ensure they actively manage, elevate and resolve resilience risks in accordance with our risk management framework. You will work with senior leaders in business, technology, and risk areas to manage BAU resilience risks as well as major projects/change. In doing so, you will support the ongoing maturity of our risk framework as our business evolves.

You’ll make an impact by:

- Development, maintenance and oversight of policies and standards intended to reduce business disruption, ensure compliance to regulatory obligations (CPS230).

- You will work across the Bank to ensure robust business resilience plans are in place to maintain critical operations and services during crises. This includes coordination of response efforts and ensuring testing of the plans through simulations or exercises.

- Targeted operational risk reviews across the business and oversight of controls to support alignment with strategy, business outcomes and compliance with APRA Prudential Standards, particularly CPS230. This includes oversight of control design and implementation, recurring risks and controls review, and resilience assurance and support for APRA notification/consultation.

- Second Line risk representative on relevant risk forums, project working groups and steering committees.

- Second line challenge and oversight against operational risks, and governance frameworks.

- Analysis of risk profiles, incident and issue data, assessment of Key Risk Indicators and preparation of insights for fact-based reporting on Operational Risk performance and activity across the bank.

- Support the development of key risk management framework artefacts.

Do things differently with us

To succeed in this role, you will have:

- Minimum of 10 years’ in relevant risk management experience, including at least several years specific to Business Continuity.

- Experience in identifying, assessing, and mitigating various types of risks at a group-wide level including operational resilience, business continuity planning, crisis management, or related fields within the financial services industry.

- Managing and influencing multi-faceted stakeholders (internal and external) to meet competing priorities, different needs, and non-aligned expectations.

- Ability to build strong relationships at all levels to clearly communicate good risk management practices.

- Knowledge of relevant financial services regulatory and compliance considerations.

- Strategic thinking and ability to deliver solutions to risk issues.

- Excellent written and verbal communication skills.

Why Great Southern Bank?

Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:

- Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.

- Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.

- Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more

Imagine working for a bank that truly helps people. You can.

Questions?

Please contact our Talent Acquisition team at careers@gsb.com.au

At Great Southern Bank, we’re committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.

We move with purpose, are curious about what’s next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you’ll feel right at home here at Great Southern Bank.

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