Technical Business Analyst

- Max Term Fulltime opportunity for 12 months

- Hybrid work arrangements – enjoy flexibility between office and home

- Be part of a team focused on digital transformation and seamless technology operations

About the Role

As a Technical Business Analyst, you will work with stakeholders across BaptistCare to elicit requirements and capture business needs for the Identity project. You’ll articulate and document business requirements, conduct as-is/to-be process mapping, participate in project delivery, and validate outcomes. You’ll act as a bridge between business and technology teams, ensuring alignment with organisational goals and compliance standards.

About the Team

The Information & Digital team empowers BaptistCare by delivering innovation, transformational projects, advanced analytics, seamless technology operations, and risk management. You’ll join a collaborative team that values creativity, flexibility, and a solutions-focused approach.

About You

- Minimum 5 years’ experience in business analysis and process design, including technical analysis

- Previous technical analyst experience on business system implementation projects.

- Experience with Testing system changes for various projects.

- Demonstrated experience using software tools such as Visio, MS Project & Jira to document plans and processes.

- Experience in enterprise IT environments and working with third-party vendors

- High level of written, verbal communication and presentation skills.

- Strong understanding of business applications, interfaces, integrated operational environments, solution architecture principles and Enterprise Architecture best practices and principles.

- Strong understanding of IAM, Microsoft Entra ID, and identity lifecycle processes.

- Ability to develop relationships with key organisational stakeholders, including vendors

- Ability to communicate (both written and verbal) in a language suitable for various audiences including business stakeholders, executives as well as technology teams, involved in project implementation.

- Highly developed interpersonal skills and ability to work harmoniously in a team environment.

- Demonstrated ability to adapt to new environments/systems, respond to changing demands.

- Demonstrate an understanding and appreciation of BaptistCare’s Christian identity and promote the organisation’s values through interactions at work.

If you’re inspired to make a real difference, enjoy working alongside others, and want to join a team that values purposeful impact, we would love to hear from you

About Us

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve.We strive to deliver care as it should be – with people right at the centre.

We love what we do and the communities we help. With us you can deliver life transforming care, create a career you’ll love, and join a team who make a difference.

If you would like to be considered for this role, please click ‘’Apply’’ and attach your resume.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.

Successful applications will be subject to a variety of background checks including police background check via our online police check system.

BaptistCare – Transforming lives by expressing the love of Christ.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.

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