First Nations Customer Service Traineeship – School-Based | Commonwealth Bank

5 hours ago

Council of the City of Sydney, Australia Maxima Group Inc Full time

Kickstart your deadly career with Maxima and the Commonwealth Bank in a School-Based Traineeship where you combine paid employment with completion of your secondary school studies.

A School-Based Traineeship is a paid opportunity allowing students to gain firsthand industry experience while working towards a qualification that contributes to their High School Certificate. Students still attend school while working part time to complete their Traineeship.

Benefits

- Complete a fee free, nationally recognised Certificate II in Workplace Skills or Certificate III in Business
- Work one day a week in branch at the Commonwealth Bank
- Earn while you learn over two years with no study debt
- Contribute towards your High School Certificate
- Receive mentoring and support from a specialised and experienced Maxima Consultant

The Role

As a School Based Trainee, you will provide exceptional service to customers by working in the branch one day a week and attending school for the others.

There are multiple opportunities available, due to commence early January 2026.

Under the guidance of experienced mentors, your responsibilities will include:

- Welcome customers and offer exceptional service
- Assist with bank transactions, cash handling and savings needs
- Educate customers on digital banking services
- Provide relevant advice to customers
- Follow-up customer enquiries, delegating where required

About You

- Positive and proactive approach
- Willingness to learn and take initiative
- Ability to build rapport with a variety of people
- Great communication skills, written and verbal
- Strong work ethic; punctual and reliable
- Strong computer knowledge including Microsoft Office

Role Requirements

- Identify as Aboriginal and/or Torres Strait Islander
- Commencing Year 11 in 2026
- Aged 16 years or above (or turning 16 within 3 months of commencement)
- Able to provide 100 points of identification to complete a background check
- Able to work a week block during the January school holidays

About Maxima

Maxima’s First Nations Employment Team provides culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in First Nations Traineeships, with regular in person visits and continuous support.

For further information or if you wish to have a yarn about our deadly traineeship program, please email IndigenousEnquiries@maxima.com.au

National Training Wage Award and conditions apply.

Maxima is committed to building inclusive and diverse workforces that value all backgrounds and experiences. We welcome applications from First Nations Peoples, people from culturally and linguistically diverse backgrounds, people of all gender identities, and people living with disability.

By applying for this position, you are consenting to your data potentially being stored on international servers temporarily. Maxima abides by the Australian Privacy Principles, please refer to our privacy policy for more information.

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