Store Manager

3 weeks ago

Council of the City of Sydney, Australia MUJI Retail (Australia) Full time

MUJI is a globally recognised brand, originally founded in Japan in 1980. MUJI offers a wide variety of good quality, environmentally friendly products which range from apparel and household goods to food and even houses. There are more than 800 stores around the world, and in 2013, MUJI was introduced to Australia by its parent company – Ryohin Keikaku Co., Ltd - https://www.muji.com/au/

Job Description

MUJI Chatswood Concourse is seeking a dedicated and experienced Store Manager to join our team As the Store Manager, you will play a key role in overseeing and managing all aspects of the store to ensure its success.

- Lead and motivate your team, providing guidance and support to achieve sales targets and deliver exceptional customer service.
- Recruit, train, and develop a high-performing team by setting clear expectations, conducting regular performance reviews, and fostering a positive work culture.
- Conduct regular meetings with staff to communicate updates on targets, promotions, product knowledge, and any other relevant information.
- Develop and implement effective strategies to drive sales, increase profitability, and enhance the overall performance of the store.
- Ensure operational excellence by managing inventory levels, conducting regular stock takes, and maintaining high standards of visual merchandising.
- Monitor and analyse key performance indicators (KPIs) to identify areas for improvement and take proactive measures to address any issues.
- Uphold company policies and procedures, including health & safety regulations, to create a safe and compliant working environment for all staff and customers.
- Collaborate with senior management to provide insights on market trends andcustomer preferencesto inform business decisions.

This is a fantastic opportunity for an enthusiastic individual with proven managerial skills in the retail industry. If you are passionate about driving sales results while creating an enjoyable shopping experience for customers, we would love to hear from you. Please note that this role requires you to work a flexible roster pattern, including openings (7am) and closing (10pm).

Desired Skills and Experience

- Previous management experience in a fast-paced retail environment
- Demonstrable experience in budget and financial management, including sales, wage control and other relevant KPI's
- Strong people management experience, preferably in retail
- Ability to develop, coach and motivate team members to work to the best of their ability, whilst creating a supportive and inclusive working environment
- Ability to implement business and individual development strategies
- A commitment to high safety standards within our store
- Sound conflict resolution and problem solving skills
- Excellent time management and organisational skills, with the ability to manage high volumes of stock
- Flexibility to work across the week as well as late night trade, weekends and public holidays
- Ability to create a friendly and rewarding experience for our customers
- Exceptional customer service and a positive can-do attitude
- A true passion for retail and our MUJI brand

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