Immediate Start: Retail Consultant, Gladstone

3 weeks ago


Gladstone, Australia Singtel Group Full time

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Drive connections that matter in every moment.

Optus is more than just a telco – we’re a team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time. Every day, our team of over 6,000 passionate individuals embrace a ‘yes’ mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs. Here, you’ll find a community that thrives on challenging itself and changing the game. It’s a place to build strong networks and lasting relationships, powered by lively collaboration, unwavering support, high flexibility, and daily optimism.

We are looking for an experienced Retail Sales Consultant to join our Gladstone team on a casual basis. The ideal candidate shares our excitement, thrives in a results-driven culture, and feels empowered to deliver memorable customer experiences and moments that matter.

Be part of a team where you feel truly connected to what matters at Optus, by collaborating purposefully, sharing problems, celebrating solutions, learning, developing, and harnessing networking opportunities.

The day-to-day

- You are the face of Optus, delivering customer service brilliance powered by optimism.

- Learn about our innovative tech products and services, sharing your knowledge in an easy-to-understand manner.

- Bring your charm by providing personalized solutions and product expertise – your smile is your secret sales weapon

- Work with colleagues to create a welcoming environment — together, we learn, grow, and create memorable moments that matter.

Your skills to pay the bills

- Sales Superpower: Your ability to meet and exceed sales targets.

- Tech Explorer: Staying updated with the latest tech trends and sharing that knowledge.

- Problem-Solving Pro: Viewing challenges as opportunities to help customers find solutions.

- Team Spirit: Thriving in a collaborative, customer-focused environment.

What’s in it for you?

- Competitive remuneration and discounts, including 25% off Optus products and special offers with retail partners.

- Build meaningful connections through employee-led networks and diversity initiatives like Culture Connect, Elevate Women, Disability Network, and Express Yourself (LGBTQIA+).

- Prioritize your wellbeing with free access to counselling and support services available 24/7 via in-person, phone, SMS, or video.

- Flexible rosters that accommodate your life outside of work.

- We encourage you to apply even if you don’t meet 100% of the role requirements — growth and development are part of our culture.

At Optus, we value diversity and are committed to providing equal employment opportunities to all applicants, regardless of gender, cultural background, disability, LGBTQIA+ identity, military service, or Indigenous status. If you need adjustments or support during the recruitment process, please contact AccessibleRecruitment@optus.com.au or call 1800 309 170. We look forward to hearing from you.

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