Commercial Project Manager, Ancillaries

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Job Overview

Work type:

Max Term

Location:

Brisbane

Job type:

Customer Experience & Product

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing:

As the Commercial Project Manager – Ancillary you’ll be at the heart of a major transformation program, driving its successful completion You’ll take ownership of the business case and lead cross functional delivery, ensuring every milestone is met and governance stays strong. This is a role where you’ll make an impact by keeping the program on track, introducing new workstreams as needed and shaping outcomes that matter.

Your key responsibilities:

- Lead the program end-to-end – ensuring strong collaboration and alignment with the Operational Project Delivery Lead.

- Turn insights into action working with the Pet Product Specialist to build reporting frameworks that track revenue streams and product performance.

- Champion governance by asking the right questions, make timely decisions and keep the project moving forward.

- Drive commercial success with project P&L ownership, pricing strategies frameworks and cost recovery to ensure strong financial performance.

This is a 12 month maximum term opportunity.

You’ll be great in this role if you:

- Bring a strategic mindset with experience in management consulting or similar roles (4+ years) and know how to turn complex business questions into clear, actionable analysis

- Love working with data, interrogating large datasets to uncover insights and shape decisions

- Can confidently prepare CEO and Board-level presentations that tell a compelling story

- Thrives in ambiguous environments, staying focused and adaptable as priorities shift

- Have hands on experience delivering business improvement programs and managing complex, cross-functional projects

- Understand the importance of financial performance, including project P&L, pricing and cost recovery

- Communicate with impact, whether it’s influencing stakeholders without authority or building strong relationships across teams

- Possess strong analytical skills, attention to detail and the ability to think ahead and identify strategic opportunities

- Have experience in the airline or travel industry, financial revenue forecasting or B2B/B2B2C environments

- Know your way around BI tools like PowerBI and can connect multiple data sources

- Can quickly learn and apply industry specific value drivers to your work

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)

- Flexible working arrangements (including work hours and work from home)

- Discounts on travel insurance, car hire, accommodation and experiences worldwide

- Hospitality, retail, technology, beauty services and wellness discounts

- Wellness support, including the Converge digital wellbeing platform

- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial

- Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules:

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply? We’re ready to hear from you. Apply now.

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