Quality & Safeguards Business Partner

4 weeks ago

Hobart, Australia Karingal Full time

Overview

Location: Tasmania
Salary: $96,532 to $113,220 TRP + NFP salary packaging benefits
Employment status: Full Time Permanent – Hybrid
Job number: 2173

Hey you

genU is looking for a new Quality and Safeguards Business Partner who is experienced, enthusiastic and willing to learn. In this role you’ll tackle risks, incidents and complaints while guiding teams to deliver safe, high-quality support, making sure that everything’s up to standard along the way.

We are completely open to flexible hours, part-time, or job share arrangements – because we know great people come with different needs.

What you’ll do

- Keep things safe & compliant – Manage incidents, complaints and risks while making sure services meet all the right standards.
- Be the go-to guide – Provide expert advice, support investigations, and work closely with ops teams and regulators to keep things running smoothly.
- Drive quality improvement – Spot issues, analyse data, and coordinate teams through coaching, training, and smart fixes.

What you’ll bring

- Your unique skills and experience - We welcome candidates with transferable skills from aged care, disability services or other similar sectors. If you’ve got the smarts and passion, we’re keen to hear from you
- Problem-solving & judgement - You/'re cool under pressure, great at unpacking tricky situations, and know when (and how) to escalate.
- People & data skills - You can turn data into action, coach teams with confidence, and communicate clearly with everyone from frontline staff to regulators.
- Regulatory know-how - You’ve got a solid grasp of NDIS, Aged Care standards, and can navigate complex compliance and procedure.
- (You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)
- Risk Management experience or relevant qualifications in health services, disability services or aged care.

Why you’ll love working at genU

We’re a team of passionate, diverse and driven people dedicated to making lives happier and healthier by providing care and support services for people with disability, older Australians, and those experiencing disadvantage.

We’re committed to creating a welcoming, innovative, safe, and respectful environment where everyone feels empowered and every identity is valued. As a profit-for-purpose organisation, we proudly reinvest directly into the communities we serve.

You’ll also get

- Extra wellbeing time – A 9-day fortnight available for this role.
- Flexibility – hybrid working
- Salary packaging – up to $15,900 tax-free plus meal/entertainment benefits
- Discounts – savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
- Study scholarship – 25% off undergraduate and postgraduate courses at Torrens University
- Wellbeing support – 24/7 access to a holistic employee assistance program
- Referral bonus – bring great people with you and be rewarded.

Ready to make a difference?

You can click apply to complete your application. Don’t wait to apply We are reviewing applications as they come in.

You can view the full position description HERE .

genu are committed to an equal, inclusive and accessible recruitment experience for all candidates. For further support, questions or adjustments please email recruitment@genu.org.au .

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