Sales Associate

Chatswood, NSW, AU

Permanent

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

Be a part of our Team

Be part of the Cartier Chatswood story from its inception and immerse yourself in the world of Cartier, where heritage and innovation come together to create unforgettable experiences.

We are looking for experienced Sales Associates to join us in our Brand New Chatswood boutique opening next year. As a Sales Associate, you will be an ambassador of our Maison, embodying our values and delivering exceptional service to every client.

If you have a passion for exceptional customer service, creating memorable moments and enjoy working in a dynamic and inclusive team, we welcome you to apply now

HOW WILL YOU MAKE AN IMPACT?

As a Sales Associate, you will create meaningful connections with clients, guiding them through their journey and sharing the unique craftsmanship behind each creation. You will play a pivotal role in achieving boutique goals by providing personalized advice, cultivating client relationships, and ensuring every interaction reflects the excellence of Cartier.

1. SALES ACHIEVEMENTS

- Deliver exceptional client experiences in line with Cartier’s service excellence standards.

- Achieve and exceed individual and boutique sales objectives through consultative selling and deep product knowledge.

- Proactively identify and convert clientelling opportunities by scheduling appointments and developing robust client profiles.

2. CLIENT RELATIONSHIP & PORTFOLIO DEVELOPMENT

- Cultivate meaningful and lasting client relationships, fostering loyalty to the Maison.

- Strategically grow and manage your client portfolio to maximize engagement and sales potential.

- Execute targeted CRM actions to strengthen client connections and drive repeat business.

- Represent Cartier as a true Ambassador during client events and exclusive activations.

3. DAILY BOUTIQUE OPERATIONS

Operational Excellence

- Uphold the highest standards of operational compliance across all boutique procedures and policies.

- Ensure accurate stock management, actively participate in inventory processes, and maintain the impeccable presentation of the boutique.

One Team Culture

- Embody Cartier’s values and contribute to a collaborative, positive team spirit.

- Engage in team initiatives, supporting colleagues to achieve shared goals and deliver a seamless client experience.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

At Cartier, we believe passion and expertise are the sparks that create extraordinary success.

To truly thrive in this role, you’ll bring:

- Demonstrate strong selling skills and an innate sense of service excellence, creating memorable client experiences that foster loyalty.

- Communicate fluently in English and a second language is advantageous.

- Leverage your product knowledge and genuine curiosity to engage clients and share the story behind each Cartier creation.

- Excel at time management and multitasking in a dynamic environment, adapting seamlessly to shifting priorities while maintaining meticulous attention to detail.

- Embrace a positive, team-oriented mindset, contributing to a supportive and inspiring boutique culture.

HOW DO WE KEEP YOU SMILING?

- The opportunity to contribute to a world-class environment and play a vital role in delivering exceptional experiences to our discerning clientele.

- A supportive and collaborative team environment where your contributions are valued, and your professional growth is nurtured.

- A generous salary with a market leading incentive scheme

- This role will help build your knowledge and experience in all aspects of Luxury Retail

- Finally, a plethora of opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level.

YOUR JOURNEY WITH US:

- Step 2: If your profile aligns, you will be sent a link to complete a short online video application

- Step 3: Following a successful screening, you will be invited to one of our in-person recruitment days where you will have the opportunity to learn more about the Maison and meet key personnel from Cartier Oceania.

- Step 4: A 1on1 interview with the Commercial Director to show case your suitability for a role with Cartier

- Step 5: Join the Cartier Family With successful interviews completed, and contingent upon successful pre-employment screenings, you'll begin your journey with us.

Ignite your passion for luxury and make a meaningful impact at Cartier – apply now

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, watches and writing instruments. Cartier joined the Group in 1988.

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