Senior Software Engineer

Location

Melbourne HQ or Sydney

Employment Type

Full time

Department

Engineering

Who are Heidi?

Heidi is on a mission to halve the time it takes to deliver world‑class care.

We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world.

Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high‑agency executors.

We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 1 million consults every week.

With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there. Ready for the challenge?

The Role

We’re looking for a Senior Full Stack Engineer with strong leadership skills to help shape and deliver world‑class user experiences in our AI‑powered healthcare products.

You’ll be comfortable working across the stack, but have a particular interest in crafting elegant, intuitive, and performant interfaces.

You combine technical depth with a product mindset — thinking not only about how features are built, but why they matter, and how they can best serve our users.

What you’ll do:

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Own and ship full‑stack features: We’re looking for someone to fully own billing, payments and user management features end‑to‑end; working closely with your EM and PM to build and launch full‑stack features across both frontend and backend APIs, ensuring a seamless experience for our users and supporting Heidi's growth.

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Champion quality: author tests, monitor performance and create run‑books so teams can trust every release.

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Collaborate cross‑functionally: pair with product, design, customer success and sales teams to convert ideas into customer value in weeks, not quarters.

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Continuously improve: identify process or development bottlenecks, mentor the team on best practices and work with our AI enablement team to improve both the speed and safety with which we release.

What we will look for:

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Solid full stack capability, with the ability to work effectively on both frontend (TypeScript, React) and backend (Python or TypeScript) services. Experience with REST/GraphQL design, domain‑driven architecture, relational and NoSQL datastores.

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Strong communication and collaboration skills, with the ability to work effectively in a cross functional team, balance priorities from other departments and coordinate the release of your team’s features.

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Cloud proficiency (GCP or AWS): containers, CI/CD, infrastructure‑as‑code, observability and security best practices.

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A product mindset — you care deeply about solving real problems for users and measuring the impact of what you build.

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Experience working closely with design, with an eye for detail and an appreciation for great UX.

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Bonus: Experience with payments or billing systems, subscription plans and or user management systems.

What do we believe in?

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We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

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We will stop at nothing to improve patient care across the world.

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We design user experiences for joy and ship them fast.

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We make decisions in a flat hierarchy that prioritizes the truth over rank.

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We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us 🚀?

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Flexible hybrid working environment, with 3 days in the office.

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Additional paid day off for your birthday and wellness days.

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Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.

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A generous personal development budget of $500 per annum.

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Learn from some of the best engineers and creatives, joining a diverse team.

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Become an owner, with shares (equity) in the company, if Heidi wins, we all win.

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The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups.

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If you have an impact quickly, the opportunity to fast track your startup career

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.

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