Current jobs related to Key Leader - North Ryde, New South Wales - lululemon

  • Strategic Pricing Leader

    2 weeks ago

    North Ryde, New South Wales, Australia beBee Careers Full time

    Strategic Pricing Leader - Drive EBIT GrowthA strategic pricing leader is required to collaborate with executive stakeholders to align pricing decisions with overall business strategy and drive EBIT improvement. Key responsibilities include developing and implementing pricing strategies, stakeholder engagement, pricing standardization, and governance &...

  • Beauty Industry Leader

    2 weeks ago

    North Ryde, New South Wales, Australia beBee Careers Full time

    Confidence & Beauty LeaderAs a Clinic Manager, you will play a pivotal role in empowering our clients to achieve their vision of confidence inside and out. Your leadership skills will motivate your team to excel in their roles and achieve key performance indicators (KPIs), leaving them feeling empowered.The ideal candidate will possess formal qualifications...

  • Senior Account Leader

    5 days ago

    North Ryde, New South Wales, Australia beBee Careers Full time

    Senior Account Executive - Leadership OpportunityWe are seeking an experienced Senior Account Manager or Broker to take on a senior leadership role within our high-performing commercial insurance team.About the RoleThis is a key position that requires a professional with a strong track record in managing SME and mid-market clients, as well as experience...

  • Second in Charge

    2 weeks ago

    North Ryde, New South Wales, Australia beBee Careers Full time

    **Exciting Opportunity for a Second in Charge (2IC) Role**We are seeking a highly motivated and experienced individual to join our team as a Second in Charge (2IC). As a 2IC, you will play a key leadership role in delivering high-quality care and creating memorable experiences for children in our service.

  • Brand Leader

    5 days ago

    North Ryde, New South Wales, Australia beBee Careers Full time

    The company is a leading supplier of medicinal range to all major supermarkets in Australia and has launched its own range of pharmaceuticals stocked in 3885 pharmacies nationwide. As a Brand Manager, you will play a key role in developing and executing strategies that propel their brand forward. You will be responsible for measuring campaign performance,...

  • Rates and Revenue Team Leader

    2 weeks ago

    North Ryde, New South Wales, Australia beBee Careers Full time

    Are you an experienced financial professional looking to lead a team and drive financial operations? This role is perfect for someone who has a strong background in rates and revenue management.Key ResponsibilitiesManage End of Financial Year processing for Rates and DebtorsCoordinate Annual Rate Levy processing and issue of data to the mailing houseProcess...

  • Group Financial Accountant

    5 days ago

    North Ryde, New South Wales, Australia AXR Full time

    - ASX listed tech organisation- Group Financial Accountant with excellent mentors- North Ryde - Work From Home FlexibilityABOUT THE COMPANYMy client is a true leader when it comes to innovation in the technology space, they have a proven ability to nurture and develop talent that has gone on to become some of the most pioneering leaders across ASX and...

  • HR Generalist and Systems Expert

    2 weeks ago

    North Ryde, New South Wales, Australia beBee Careers Full time

    About the RoleWe are seeking a highly skilled People & Culture Advisor to join our team on a 12-month contract. As a key member of our HR function, you will work closely with leaders and team members across the organisation to optimise and develop our HR systems.

  • Aesthetic Team Manager

    2 weeks ago

    North Ryde, New South Wales, Australia beBee Careers Full time

    Aesthetic Operations ExpertWe are seeking a skilled Clinic Manager to oversee smooth day-to-day operations and manage staffing needs for optimal coverage. As a leader, you will drive business growth and expansion, igniting a sense of ambition and motivation among your team.Key responsibilities include leading by example, operational excellence, client...

  • Executive Assistant

    5 days ago

    North Ryde, New South Wales, Australia MAYDAY Recruitment Group Full time

    Executive Assistant – Support Senior Executives in a Fast-Paced Environment Location: North Ryde 3–6 Month Temp Assignment $55–$60/hr (depending on experience) Start Date: Monday, 16th JuneAre you an experienced Executive Assistant who thrives in fast-paced FMCG environments? If you're known for keeping things running smoothly behind the scenes, this...

Key Leader

1 month ago

North Ryde, New South Wales, Australia lululemon Full time
Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary

The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest (i.e., customer) experience every day. Key Leaders are responsible for leading by example and providing support to Educators, facilitating an outstanding guest experience in the store, and overseeing all operations of the retail floor. Key Leaders leverage key performance indicators and metrics to prioritize responsibilities while adapting to day-to-day business adjustments and challenges.

Core Responsibilities of the Job

Leadership and People Management

1. Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
2. Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.
3. Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels.

Guest (i.e., Customer) Experience

1. Support team members (e.g., leading by example or coaching) with ensuring a great guest experience that values guests' time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs.
2. Interact with and assess guests' unique needs to provide customized, effective purchase and return solutions and support.
3. Provide technical product education by articulating the value and benefit of the product.
4. Resolve guest feedback and address guest concerns or escalations to make it "right" for guests.
5. Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
6. Inform guests of local community programs. Plan and execute local, regional, and area driven Community projects and initiatives (e.g., local run club, international day of yoga).

Working with Others

1. Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
2. Establish supportive and productive relationships with all team members.
3. Collaborate with team members to ensure optimal guest experience and support store operations.

Operations

1. Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.
2. Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted.
3. Open and close the store in accordance with the opening and closing checklists.
4. Manage product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
5. Assign Educators cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
6. Ensure team uses in-store technology to support store operations and provide positive guest experiences.
7. Understand and adhere to people safety policies and procedures to maintain a safe work environment.
8. Perform work in accordance with applicable policies, procedures, and laws or regulations.

What We Look For

- Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
- Integrity/Honesty: Behaves in an honest, fair, and ethical manner
- Guest Experience: Enjoys working and connecting with, understanding, and helping guests
- Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives
- Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work
- Candid Communication: Is willing to openly/constructively share concerns (i.e., straight talk)
- Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions

People Management

- Team lead role indirectly responsible for subset of store employees on the floor or as delegated by Store Manager

Job Requirements
Eligibility

- Legally eligible to work in the jurisdiction of the store which you are assigned to.

Availability

- Willing to work a flexible schedule.

Other Willingness Requirements

- Willing to work as part of a team and also complete work independently
- Willing to move through a store for most of a shift to help guests and accomplish work

Experience

- Work experience

Job Assets (i.e., nice to have; not required)

- Education: High School or Secondary School diploma, equivalent or above
- Education: Bachelor's degree or equivalent
- Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary)

Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who believes they need a reasonable accommodation to perform the essential duties of the job is welcome to discuss this with the Manager or People and Culture team member when arranging the interview.

Beyond The Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.