Customer Relations Consultant

2 days ago

Council of the City of Sydney, Australia Westpac Group Full time

- Excellent opportunity for customer service graduate superstars, seeking a long-term career in financial services - Work at our fabulous head office in the heart of Sydney CBD - 12 month max term contract roles available starting on 2 nd March 2026 What’s the role? You’ll be working within a team of Customer Relations Consultant, helping customers with their superannuation, whilst tackling complex and interesting problems. You will be working in a high energy environment, that is highly structured, monitored and collaborative.You will use your strong operating rhythms and practices to connect with customers. Thisis a Sydney based contact centre role, with operating hours from Monday to Friday with a rotating roster between8:00am and8:00pm. What do I need? We’re looking for someone who brings an inquisitive and collaborative mindset. You’ll need: - Experience or a passion for Customer Service - Outstanding capacity to deliver high quality results to deadline, with good attention to detail, excellent written and verbal communication skills. - Demonstrates critical thinking and a continuous improvement mindset. - Adaptable with “can do” attitude, while remaining focussed on delivering to longer-term sustainability outcomes. - Excellent interpersonal skills - A degree in Finance, Economics, Business, Communications, Commerce or Accounting - Availability on 20 th and 21 st January to attend an onsite Assessment Centre We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: - Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates - Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. - Tailored learning and development opportunities to help your grow your career within the bank. - Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives Create your future today To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on ourwebsite. #J-18808-Ljbffr

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