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Case Manager
1 month ago
- HR & Recruitment
- HR - Other
- ACT
- Contract or Temp
4/4/2025
- Non-ongoing with permanent opportunities
- Federal Government - Flexible working arrangements
Case Manager (Multiple Roles) - APS6 / EL1
- AGSVA Baseline clearance required
- 6 to 12-month non-ongoing contract
- Opportunity to convert to permanent
- S26 Transfer available
- $95k - $135k per annum
- Canberra preferred - Flexible working arrangements
- Multiple positions available as an APS6 or EL1
- Job Reference #1323671
Do you thrive in a role where you can provide expert advice and support on workplace behaviour, performance management, and complex staffing matters? If so, we invite you to apply for our Federal Government client'sAPS6 / EL1Case Manager position
About the Role:
As a Case Manager – Workplace Behaviour, your key responsibilities will include:
- Managing workplace behaviour complaints by providing expert guidance on the formal complaint process and resolution strategies.
- Handling complex case management, including assessing and managing cases from enquiry to resolution while ensuring compliance with policies and procedures.
- Conducting investigations and preparing fact-finding and enquiry reports to establish findings and recommend actions.
- Delivering training and coaching to support managers and supervisors on underperformance, probation, and staffing issues.
- Advising on terminations and redundancies by guiding staff and leadership through processes under Section 29 of the Public Service Act 1999.
The Successful Candidate:
- Qualifications in Human Resources, Employment Law, or Training & Assessment (desirable)
- Previous experience in conducting workplace investigations, case management, or performance management (desirable)
- Experience with Code of Conduct is beneficial
- Capable of conducting research, data analysis, and fact-finding to draw sound conclusions.
- Able to navigate complex cases involving workplace disputes, medical, legal, and WHS issues.
- Able to manage caseloads with minimal supervision while ensuring timely and effective outcomes.
Interested? Hit that Apply button
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