Project Manager

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we are looking for a passionate Project Manager to join the Cybersecurity team in Australia.

The Project Manager plays a pivotal role in the successful delivery of product-specific projects within the Cybersecurity product division. This role is responsible for coordinating resources, managing timelines, overseeing capacity planning, facilitating presales-to-delivery alignment, and acting as the operational link between customers, technical resources, and internal stakeholders.

What You’ll Do:

- Coordinate all project activities aligned with the team’s delivery framework in Jira.

- Ensure timely project initiation, including scoping, scheduling, and resource allocation, with alignment to contractual deliverables.

- Track progress and facilitate regular stand-ups, reporting, and retros.

- Act as first point of contact for customers on delivery matters, managing project expectations and communication.

- Ensure project documentation (SOWs, runbooks, logs, close-out reports) is prepared and stored accurately.

- Monitor and maintain the team’s delivery and support capacity within Jira’s resource management ecosystem.

- Work with team leaders to forecast resourcing needs aligned to current and future sales pipeline.

- Maintain rolling capacity dashboards, publish availability/overload reports, and work with the Head of Cybersecurity to predict blockers and proactively recruit when required.

- Lead end-to-end delivery of phishing simulation services, including coordinating with internal technical SMEs and external stakeholders.

- Schedule and execute monthly/quarterly phishing campaigns in line with customer agreements.

- Collate campaign results, document insights, and lead follow-up process including awareness training activities.

- Consistently live the values and demonstrate professional workplace behaviours that reflect the CT values.

- Comply with all CT policies and processes.

What You’ll Bring:

- Solid experience in project coordination/support (preferably in IT services or at an MSP).

- AGSVA NV1 Security clearance, or ability to achieve clearance with no issues

- Ability to be cleared for customer OSAs as required

- Excellent customer-facing communications, both written and verbal.

- Exceptional organizational and time management skills.

- Proficiency with Jira (or similar platforms) for managing workloads and delivery tasks.

- Familiarity with capacity forecasting concepts.

- Energy and enthusiasm

- Experience working in a service-based delivery environment

- Working knowledge of Cybersecurity

- Experience coordinating simulations or technical campaigns such as phishing or vulnerability scans.

- PMP/Prince2 or relevant Agile certification.

- Enjoys a fast-paced environment and is comfortable with change

Why You’ll Love Working Here:

- Hybrid working (for majority of our roles) with team anchor days to support collaboration.

- Extensive training and development opportunities that enable continual growth as part of your career planning.

- Extensive discounts and benefits to maximise your money.

- A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.

- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

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