(15h Left) Senior UX Designer

3 weeks ago

Perth, Australia Royal Automobile Club of WA Inc. Full time

As a Senior UX Designer this role involves working in a collaborative team environment following member centred design principles to create effective, cohesive and engaging design solutions that meet the needs of varied customers. Reporting to UX Design Lead, we are looking for a Senior UX Designer to join us on a 2 year maximum term basis. This role would be ideal for a collaborative and creative individual, who has a natural flair in building and maintaining strong working relationships with key stakeholders. In addition, you will also have: prioritising, coordinating, and conducting user requirements analysis, stakeholder interviews, opportunity and competitor analysisFocus on aiming to continuously improve and provide the highest quality products and services which meet the needs and requirements of end users Excellent communication skills; with the ability to present and discuss technical information to establishes engagement with others and gain understanding Experience creating deliverables includinguser journeys, empathy maps, service blueprints,personas, storyboards, scenarios,content inventories, information architectures, interactiveprototypes, interaction flows, wireframes,andhigh-fidelityuser interfaces Ability to work autonomously or within a team to assist with in delivery of a project roadmap Strong conceptual, information architecture and interface design skills Advanced knowledge of Human Centred Design principles, design thinking methodology and understanding of various frameworks Be involved in promoting User Experience culture across the organisation Guide the member experience design activities for business as usual and strategic projects Understand the member and business context by planning, prioritising, coordinating, and conducting user requirements analysis, stakeholder interviews, opportunity and competitor analysis Create and refine member experience strategies and conceptual frameworks; user journeys, empathy maps, service blueprints, touchpoint analysis, personas, storyboards, scenarios, flowcharts, and design prototypes Gain RAC Staff Benefits including free Roadside Assistance and 25% discount on your Insurances, Social Club and access Fitness Passport for cheaper gym memberships RAC is a purpose-led member organisation.Established in 1905, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members. At RAC we don’t have shareholders. That means we reinvest our profits for the better of our members and our State.Our Purpose is to be the driving force for a better WA.Our Vision to 2030 is to create a safer, sustainable and connected future for Western Australians.Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA.RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences. We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds.For any assistance please contact recruitment@rac.com.au
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