Apply Now: Exciting Opportunity: Shift Supervisor Wanted in Burpengary East

4 weeks ago

Townsville, Australia Burger Urge Full time

Exciting Opportunity: Shift Supervisor Wanted in Burpengary East

Burger Urge has been crafting delicious, juicy burgers for over 18 years With a passion for premium, locally sourced ingredients and a creative approach to burger-making, we're a fast-growing brand with a commitment to delivering quality and an unforgettable experience to our customers.

We’re looking for a Shift Supervisor to join our Burpengary East team. If you have hands‑on leadership experience, a passion for customer service, and the ability to keep things running smoothly in a fast‑paced environment, we want to hear from you

Shift Supervisor Role:

As a Shift Supervisor, you’ll be responsible for ensuring the restaurant operates efficiently and delivers exceptional service. You’ll supervise the team, manage daily operations, oversee food preparation, and maintain the restaurant’s high standards.

Responsibilities:

- Oversee daily operations and ensure smooth restaurant functionality

- Supervise, train, and motivate a team of staff members

- Create and manage employee schedules

- Ensure food and beverages are served to the highest quality and in a timely manner

- Maintain inventory levels and order supplies as necessary

- Ensure cleanliness and organization of the restaurant

- Handle customer complaints and concerns with professionalism

- Assist in promotional and marketing activities

- Foster a positive, customer‑focused work environment

What’s in it for You?

- Generous employee discount on all menu items and merchandise

- Career growth opportunities within a rapidly expanding company

- A fun, dynamic work environment with a creative, industry‑leading brand

- Ongoing job security with a solid market presence

Requirements:

- Previous experience in a supervisory or leadership role in the hospitality or restaurant industry

- Strong leadership, communication, and problem‑solving skills

- Ability to work in a fast‑paced environment and manage multiple tasks

- Knowledge of food safety and sanitation regulations

- Flexibility to work evenings, weekends, and holidays as required

- A passion for delivering top‑tier customer service

Mandatory Requirements:

- Food Safety Certificate (Click here to get yours)

- Valid work rights in Australia (or relevant passport and visa for international candidates)

- RSA Certificate (to be obtained within 30 days of employment)

- If you’re ready to take on this exciting challenge and lead a dynamic team, we’d love to hear from you Apply now by submitting your resume and cover letter outlining your experience and why you’d be a great fit for the role.

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