Ward Clerk

Ward Clerk (Administration Officer Lvl 2) - Perm FT/PT or Temp FT

South Western Sydney Local Health District

REQ606152 Requisition #

Employment Type: Permanent Full Time or Part Time (16 hours per week) or Temporary Full Time (Until 16/06/2026)

Location: Liverpool Hospital

Position Classification: Administration Officer Level 2

Remuneration: $32.30 - $33.37 per hour

Requisition ID: REQ606152

Application Close Date: 06/10/2025

Interview Date Range: 08/10/2025 – 15/10/2025

Contact Details: Elizabeth Cozanitis | (02) 8738 3742 | Elizabeth.Cozanitis@health.nsw.gov.au

About the Opportunity

Step into a dynamic role where every detail matters and every interaction makes a difference. As a vital part of the ward team, you'll be the welcoming face at reception, the calm voice on the phone, and the meticulous mind behind patient records. From managing admissions and discharges to coordinating x-rays, ultrasounds, and interpreter bookings, your work ensures seamless care and support in a fast-paced clinical environment. With access to the Patient Administration System (PAS), you'll keep vital data flowing and accurate, helping clinicians deliver the best outcomes.

This is more than a clerical role. You'll handle everything from assembling medical records and managing confidential documents to supporting staff orientation and maintaining essential supplies. Your attention to detail, friendly approach and commitment to confidentiality will shine as you navigate the challenges of a bustling ward. If you're ready to bring precision, compassion, and energy to a role that truly matters, we want you on our team.

What You'll be Doing

Provide a range of administrative and clinical support services to enable the ward to achieve their objectives in a timely, reliable, patient focused and effective manner.

Where You'll Be Working

Liverpool Hospital, founded in 1813, is the major health service for south-western Sydney, offering a wide range of state-wide services including critical care and trauma, neonatal intensive care, and brain injury rehabilitation. As a key teaching facility for UNSW Sydney and Western Sydney University, it provides extensive clinical services, including emergency care, cancer treatment, paediatrics, and mental health services. The hospital features 23 operating theatres and has a capacity for 877 beds.

The ongoing $830 million redevelopment as part of the Liverpool Health and Academic Precinct is transforming the hospital into a global hub for medical innovation. This redevelopment will expand clinical services, enhance research and teaching facilities, and introduce state-of-the-art equipment and amenities.

Working at Liverpool Hospital means being part of a forward-thinking, innovative team dedicated to providing exceptional patient care. The hospital's commitment to education and research offers numerous opportunities for professional development and career progression.

The vibrant and supportive work environment, combined with the hospital's central location near public transport and local amenities, makes it an ideal place to grow your career while making a meaningful impact on the community.

How to Apply

1. How have you demonstrated effective communication and conflict resolution skills in a customer service setting, particularly when working with individuals from culturally and linguistically diverse (CALD) backgrounds?
2. Describe a time when you had to manage multiple tasks with competing deadlines. How did you plan, prioritise, and organise your work to ensure accuracy and timely outcomes?

Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.

Health & Fitness
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.

Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background, people with a disability and people from the LGBTQI+ community to apply.

SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.

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