Quality, Information and Online Services Officer

Quality, Information and Online Services Officer (523198)

Department of Health
Clin Quality, Rgltn & Acred
CQRA - Regulation, Licensing & Cmplnc

Applications must be submitted by Sunday 24 August, 2025 11:55 PM

Sunday 24 August, 2025 11:55 PM AEST

Award/Classification:

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 4

Employment type:

Full Time

Region:

North, North West, South, Statewide

Are you passionate about improving clinical safety and quality in healthcare? Join the Department of Health as a Quality, Information and Online Services Officer, where you'll play a pivotal role in supporting clinical systems improvement. This is a full-time position offering the opportunity to contribute to meaningful change across Tasmania's health system, working with a dynamic team focused on clinical safety, quality improvement and innovation.

The Team:

Are you passionate about improving clinical safety and quality in healthcare? Join the Department of Health as a Quality, Information and Online Services Officer, where you'll play a pivotal role in supporting clinical systems improvement. This is a full-time position offering the opportunity to contribute to meaningful change across Tasmania's health system, working with a dynamic team focused on clinical safety, quality improvement and innovation.

The Role:

- Coordinate and maintain online systems and content to support quality assurance, patient safety, and development initiatives across publicly funded health service areas.
- Deliver high-level communications and project support, including reports, briefing papers and policy documentation to inform decision-making and progress program priorities.
- Collaborate with internal and external stakeholders to ensure accurate, timely and accessible information is available on quality, clinical risk, accreditation, engagement and regulatory standards.

You will need:

- Demonstrated understanding of, and experience in, quality and patient safety systems, including information management, online databases, and platforms.
- High level interpersonal, written, and oral communication skills, including the ability to develop documentation and online content; and commitment to appropriately involve, negotiate, and consult with QPSS staff across the services/regions and other relevant stakeholders.
- Proven experience in project work including planning, implementation, and evaluation of new initiatives, requiring a high level of attention to detail, flexibility, and adaptability in an environment subject to work pressure, competing priorities, ambiguity, and change.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of Appointment

Fixed term full time, day worker position, working 76hours per fortnight, commencing from as soon as possible until 20 January 2026.

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary $81,915 - $94,263 per annum + 12% superannuation+ access to salary packaging

- Salary range is in accordance withPublic Sector Unions Wages Agreement 2022

Salary Packaging:

You'll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates:

- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

More information about our Employee Benefits can be found here

Applicants should note the following criteria are desirable:

- Relevant tertiary qualifications
- Current Driver's Licence

Under particularcircumstancesemployees may be required to undertake a new conviction check.

Statement of Duties and any associated documents

You are encouraged to speak with the contact person once you have familiarised yourself with the Statement of Duties and any associated documents. This will assist you to prepare an application more aligned with our specific needs.

Note: - Please refer to the Application Guide for more information of pre-employment check.

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 4

Employment type:

Full Time

Region:

North, North West, South, Statewide

Are you passionate about improving clinical safety and quality in healthcare? Join the Department of Health as a Quality, Information and Online Services Officer, where you'll play a pivotal role in supporting clinical systems improvement. This is a full-time position offering the opportunity to contribute to meaningful change across Tasmania's health system, working with a dynamic team focused on clinical safety, quality improvement and innovation.

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 4

Employment type:

Full Time

Region:

North, North West, South, Statewide

Are you passionate about improving clinical safety and quality in healthcare? Join the Department of Health as a Quality, Information and Online Services Officer, where you'll play a pivotal role in supporting clinical systems improvement. This is a full-time position offering the opportunity to contribute to meaningful change across Tasmania's health system, working with a dynamic team focused on clinical safety, quality improvement and innovation.

- Review the Statement of Duties and consider if you meet the requirements.
- Speak to the Contact Officer if you have any questions.
- Submit your application including any additional documents as specified in each individual job vacancy notice.

#J-18808-Ljbffr

---