Field Technician

3 days ago

Perth, Australia Burning Glass Technologies Full time

A Field Technician position has become available due to company expansion, specializing in the installation and servicing of advanced communications, entertainment, and IT systems for the maritime industry.

Primary Duties and Responsibilities:

- Installation of Systems: Perform on-site installation of satellite communication systems, fleet broadband, and entertainment technologies on various vessels including yachts, cruise ships, and offshore vessels.
- System Setup and Configuration: Configure and optimize systems for optimal performance, ensuring proper integration with onboard networks and equipment.
- Service and Maintenance: Conduct regular maintenance, troubleshooting, and repair of communication and IT systems, diagnosing issues, and providing solutions to ensure continued operational efficiency.
- Customer Support: Provide excellent customer service by working directly with clients to address their needs, answering technical inquiries, and delivering hands-on support during installations and services.
- System Testing and Calibration: Perform comprehensive testing and calibration of all systems to ensure they meet industry standards and client specifications.

Experience Required

The ideal candidate will have a strong technical background, a customer-focused approach, and the ability to troubleshoot and resolve issues in dynamic maritime environments.

To be considered for this position it is vital that you have the below:

- Installation & Troubleshooting Skills: Proven experience in the installation, configuration, and maintenance of ANY form of Communication/Data/IT Hardware/Cabling/Audio-Visual Systems.
- Hands-on Experience: Comfort with performing on-site service tasks, including diagnostics, repairs, and system optimization.
- Problem-Solving Abilities: Strong troubleshooting skills with the ability to quickly identify and resolve technical issues in dynamic environments.
- Travel Flexibility: Willingness to travel to various maritime locations, sometimes for extended periods, as part of on-site installation, support and service tasks.
- Note: Any form of Naval/Defence Electronics Background is NOT necessary, however there are incentives in place for those who are looking to leave/recently left the Australian or NZ Defence Force and as such, are strongly encouraged to apply.

Company

This company specializes in providing advanced communications, entertainment, and IT solutions tailored for the maritime industry. They offer a range of services designed to optimize connectivity on ships, yachts, and offshore vessels, ensuring reliable satellite systems, fleet broadband, and entertainment technology.

Remuneration: $90K - $100K + Super Base with Away/Field Rates = $120K - $140K Yearly OTE

Career Progression: Career Progression within both Project Management & Service Management

Equal Employment Opportunity: We are an equal opportunities employer and welcome applications from all qualified candidates.

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