Head of Table Games Operations

2 weeks ago

Adelaide, Australia SkyCity Full time

Join us as Head of Table Games Operations and help craft unforgettable experiences for every guest. You'll lead with purpose, elevate performance, and shape a gaming environment that is evolving, exciting and has care for guests at the heart of everything we do.

About the role

In this role, you'll provide strategic and operational leadership across Table Games, ensuring an exceptional service experiences and lasting relationships for our members and guests. You'll spend quality time with the team to work together and drive team engagement in a responsible manner through product offering and seamless execution of operations. As a people leader, you'll inspire a high performing team and cultivate a culture of excellence, accountability, and continuous improvement You will build and maintain strong partnerships with regulatory bodies to uphold the highest standards of integrity in key areas of Financial Crimes and Host Responsibility. You will be responsible for driving performance and ensuring the overall success of the Table Games business. This includes full accountability for team outcomes, compliance, operational excellence, and delivering strong commercial results.

About you

You will bring senior level experience in gaming operations, with a strong track record of implementing and monitoring practices in a highly regulated and guest focused environment. You will possess knowledge across all aspects of casino operations and have successfully engaged with gaming regulatory bodies to ensure compliance and integrity. With proven leadership in people management and reporting, you will excel at building professional relationships with the team, peers, members and guests while fostering team development and engagement. Your expertise includes team engagement building, delivering service expectation, tables yield management, financial oversight, and performance optimisation, alongside a solid understanding of casino reward programs and resource management strategies.

What's in it for you?

Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including;

- Free employee meals available at our employee restaurant
- In-house dry-cleaning service, which is also available for personal use at a discounted rate.
- Subsidised car parking and public transport tickets.
- Discounts available across SkyCity Adelaide venues.
- Discount health insurance, free flu vaccinations, skin checks and other health checks.
- Employee reward and recognition programs.
- Fantastic career and professional development opportunities.
- Access to Employee Assistance Program (EAP)

No recruitment agencies please.

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us Join us at SkyCity and be extraordinary by being you.

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