Support Worker

Job Category: Community Services and Development

Join Our Team – Supporting Families in Our Community

Centacare NENW is seeking a dedicated and compassionate Support Worker to join our team in Inverell. If you are passionate about making a positive impact in the community and thrive on supporting individuals and families, then this could be the perfect opportunity for you. As part of our Family, Wellbeing & Justice department, you will play a pivotal role in delivering essential services and assistance to those in need.

Job Description

Make a difference in your community every day

At Centacare, we believe that every day brings an opportunity to make a meaningful impact. Imagine the satisfaction of seeing the difference you make in your clients' lives. That's the experience you will have when you come to work at Centacare.

Our Mission: Action for Impact

We’re committed to empowering every person we serve to reach their full potential and lead fulfilling lives. As a key member of our Family Wellbeing and Justice team, you’ll help bring this mission to life—creating a workplace where people feel valued, supported, and inspired.

Your role as a Family Support Worker

As a Family Support Worker, you will provide support to families by helping them navigate challenges and access essential services. Your work will make a real difference in their lives and the broader community.

You’ll have the opportunity to:

- Provide practical and emotional support to families in need.
- Work collaboratively with children, parents, and caregivers to promote well-being.
- Connect families with appropriate services and community resources.
- Develop and implement tailored support plans.
- Maintain accurate records and report on client progress.

About Centacare

Since 2001, Centacare, a Social Services Agency of the Catholic Diocese of Armidale, has been a vital part of the local community. We provide a wide range of social welfare services to support individuals, families, and the broader community. As a Catholic agency, we welcome everyone, regardless of religion, circumstance, ethnicity, economic situation, age, gender, or ability.

Our values – Dignity | Solidarity | Subsidiarity | Common Good - are the foundation of our work and shape the way we consistently deliver our programs.

We are committed to the organisation’s growth out team members well-being. Here’s what you can look forward to:

- Tax-free salary packaging - up to $18,500 for general living and entertainment expenses increasing your take-home pay.
- Support Growth & Transformation – Work in a dynamic environment undergoing positive change.
- Flexible & Inclusive Workplace – Join a supportive team that values collaboration, innovation, and professional development.

Desired Skills and Experience

What you’ll bring

Relevant Experience: Experience in case management, program delivery, development and evaluation.

Communication Skills: Strong communication and interpersonal skills.

Teamwork & Adaptability: Ability to work collaboratively and adapt to changing needs.

Compassionate Approach: A compassionate and client-centred approach.

Qualifications: Relevant qualifications in welfare or related fields or extensive experience working with families with complex needs.

Requirements: A valid driver’s licence and relevant clearances (or willingness to obtain).

How to Apply

If you are passionate about supporting young people and families and want to be part of a team that makes a difference, we’d love to hear from you.

To apply for this position, pleaseclick on the below apply link.

Only applicants who submit the following will be considered:

- A covering letter
- A statement of claim addressing how you meet the above Essential Criteria and
- Your resume

Applications close at 4:00 pm on Wednesday, 5th November 2025. However, interviews will be scheduled as applications are received, so don’t wait—apply today

If you would like to discuss this role, please contact the P&C team on 02 6762 9257 or email hr@centacarenenw.com.au.

Centacare is an EEO employer and welcomes applications from people of all backgrounds and abilities. Aboriginal and Torres Strait Islander people are encouraged to apply.

Centacare has clear standards of conduct in place to ensure the safety and wellbeing of children and vulnerable adults. To uphold these standards, all individuals who will have direct and ongoing contact with children, young people, or adults-at-risk are required to undergo employment screening checks inclusive of a Working with Children Check, National Criminal History Check and/or a National Disability Worker Screening Check.

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