Hybrid Contact Centre Team Lead
2 weeks ago
A leading recruitment agency in Melbourne is seeking a Contact Centre Team Leader to supervise daily operations and ensure exceptional customer service. The ideal candidate should have experience in call centre management and demonstrate strong interpersonal skills. You'll lead a supportive team culture and meet performance targets while fostering an inclusive environment. This is a hybrid role offering an opportunity to shape the service delivery in a busy contact centre.
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Team Lead
2 weeks ago
Melbourne, Australia Industry Fund Services Full timeBe part of a professional Leadership team - hybrid workplace - Make a difference to the retirement future of members - Opportunity to continue to strengthen your leadership skills **The Business** Industry Fund Services (IFS) has been partnering with industry super funds for over 25 years to help their members achieve a secure retirement. Our primary...
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Contact Centre Team Leader
20 hours ago
City of Melbourne, Australia G.D. Mitchell Enterprises Pty. Ltd. Full timeAre you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals...
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Contact Centre Manager
3 weeks ago
City of Melbourne, Australia Mable Full timeAbout HomeMade HomeMade is an approved aged care provider dedicated to improving its customers' lives by empowering older people to self-manage their service providers with the assistance of our clinical and customer support teams. Our transformative technology platform helps thousands of people retain choice and control by allowing them to create unique...
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Banking Contact Centre Pro — Hybrid Role
5 days ago
City of Brisbane, Australia Bank Australia Limited Full timeA customer-focused banking institution based in Brisbane seeks to hire for a Contact Centre team member. In this role, you will manage customer queries, provide exceptional service, and support banking needs across various communication channels. Ideal candidates will possess strong customer service skills, be able to work under pressure, and engage in a...
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Contact Centre Manager
20 hours ago
City of Melbourne, Australia Link Group Full timeLocation: Docklands, VIC Employment Type: Full-time Lead, Inspire, and Transform Member Experience Are you a dynamic leader with a passion for delivering exceptional customer service? We’re looking for a Contact Centre Manager to lead high-performing teams and shape the future of our contact centre operations. This is a fast-paced, continuously evolving...
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Contact Centre Team Leader
5 days ago
City of Melbourne, Australia Bank Australia Limited Full timeJob Category: Banking and Financial Services Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks. We are...
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Contact Centre Operations Lead
4 weeks ago
Gold Coast City, Australia BUSY Ability Full timeOur purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 45 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide...
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Lead Contact Centre Officer
2 weeks ago
Melbourne City Centre, Australia Department of Justice and Community Safety Full time**Utilise your Lead Contact Centre expertise to provide support and advice to the Financial Assistance Scheme**: - **Fixed - 30/6/2026, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service**: - **VPS Grade 4: $97,955 - $111,142 plus superannuation.** The Department of Justice and Community Safety (the...
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Lead Contact Centre Team
5 days ago
City of Melbourne, Australia Bank Australia Limited Full timeA leading Australian bank in Melbourne is looking for a permanent, full-time Contact Centre Team Leader to manage a team of General Enquiries Consultants. The successful candidate will be responsible for ensuring the delivery of exceptional customer service, coordinating training, and implementing performance objectives. Ideal candidates will have...
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City of Melbourne, Australia Mantel Group Pty Ltd Full timeAbout us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November 2017, we have experienced remarkable growth across Australia & New Zealand and are honoured to be recognised as a Great Place to Work for 6 years in a row! We hire smart and talented...