Patient Safety

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

EXPRESSION OF INTEREST

- Clinical Governance Unit Patient Safety Manager (Clinical Risk) - temporary planned leave cover

- Full-time temporary from December 1st 2025 till 1st March 2026

- Mon-Friday

About the role

The Patient Safety (Clinical Risk) Manager provides strategic leadership and oversight of clinical risk management programs within the Clinical Governance Unit (CGU). This role is accountable for managing a team of Clinical Risk Coordinators, ensuring robust incident management systems and processes, and fostering integration with patient feedback mechanisms. Reporting operationally to the Deputy Director of Clinical Governance, the Patient Safety Manager is a key member of the CGU leadership team, working collaboratively with CGU members and Alfred Health Medical Directors to deliver the unit’s strategic objectives.

PROGRAM OF WORK (includes but is not limited to):

- Promote a culture of safety and transparency by coordinating strategies to maximise risk, incident, and near‑miss reporting.

- Oversee the incident management program, including:

- Staff education and management support.

- Triaging and communication of incident reports to relevant departments for action.

- Analysis, trending, and reporting of incidents.

- Lead the review and follow‑up of serious adverse patient safety events, ensuring system changes are implemented. This includes:

- Coordinating system reviews in collaboration with Program Directors and clinicians.

- Providing guidance and mentoring to review panels.

- Ensuring compliance with Statutory Duty of Candour (SDC) requirements, including open disclosure, review meetings, and communication of outcomes to patients/families/carers.

- Supporting Clinical Risk Coordinators and clinicians to meet all SDC milestones.

- Liaising with operational teams to implement practice changes based on system review findings.

- Oversee and coordinate the mortality screening and review program within the Clinical Governance Unit.

- Participate in projects and other quality improvement initiatives as requested.

Please see attached Position Description for further information.

For all enquiries: Christine Balfour – ch.balfour@alfred.org.au or Wendy Grant w.grant@alfred.org.au.

Applications Close: 11pm AEST, Friday 21st November 2025.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

Website: www.alfredhealth.org.au

#J-18808-Ljbffr