Customer Service Specialist

Customer Service Specialist page is loaded## Customer Service Specialistlocations: AUS Work-at-Home Queenslandtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (30+ days left to apply)job requisition id: R1670741Job Title:Customer Service SpecialistJob DescriptionJoin a respected Federal Government department that plays a key role in shaping Australia’s financial wellbeing.We are a Global Leader in Customer Service Excellence and provide customer service on behalf of our clients. We work behind the scenes operation representing many of the brands and organisations you know and love We strongly believe in investing in the future and in promoting from within. As a part of our team, you will have access to career pathways and ongoing development - putting you first and giving you tools for success We pride ourselves on a culture rich in diversity, openness, and integrity.**About the Role**As a Customer Service Specialist, you will be representing a new client as the frontline of the business. On top of being established within a brand-new team, you will be tasked with resolving general and complex customer enquiries, handling outbound campaigns, and providing advice while demonstrating the highest level of customer service.**Key Role Details*** Hourly rate of $26.70 + Super + Incentives* Operational Hours: National Service Delivery 7:00am – 7:00pm (Monday – Friday)* Screening now for New Year start dates* Location: Work from Home* Initial equipment collection required* Successful applicants must be able to collect IT equipment from: Adelaide, Upper Mount Gravatt, Northbridge, Melbourne CBD and Parramatta.* Must be an **Australian Citizen** and at least **18 years of age*** Must have minimum **5****0******Mbps** download** and **20bps upload** for home office* Passionate about customer service* Eager to work towards goals and targets* Confident and capable in using computers and systems* Existing experience within a contact centre environment – highly desirable* Exceptional communication and interpersonal skills* A diverse and inclusive work environment* Full time paid training* Development and career progression opportunities* Structured support system to help you thrive from a home work environment* Concentrix calendar events* Rotating roster – No weekend workIf you are excited to take on a new challenge and be part of a brand-new team that will help create game-changing journeys for employees and customers, **APPLY NOW****/*Applicants must pass a police check and other pre-employment checks/****Concentrix is an equal opportunity employer.**Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.*Location:AUS Work-at-Home QueenslandLanguage Requirements:Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
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