Care Manager- Tugun

Join Bupa Aged Care and be at the heart of it in Tugun

As Australia’s largest regional aged care and dementia provider, we’re proud to be part of communities built on vision, passion, and dedication. At Bupa Aged Care, our purpose is simple - helping residents live longer, healthier, and happier lives.

And you’ll be joining a team that’s deeply committed to making that happen. Every day, you make a meaningful difference to our residents and their families - and we’re here to make sure you feel supported to do just that.

Step into a fulfilling role at our welcoming 162 bed care home, where no two days are the same. You’ll enjoy variety, trust, and the chance to grow as a leader - all in a place that values kindness, learning, and putting people first.

Learn more about our beautiful home here:Bupa Tugun | Palliative Care Gold Coast

The heart of the role

As a Care Manager, you’ll lead with purpose - supporting your team and making a meaningful difference to the lives of our residents every day. You will support the General Manager in managing and leading the delivery of person-centred care of residents, ensuring the highest standard of ongoing assessment, care planning and evaluation and clinical governance.

Duties include

- Oversee the daily clinical operations of the care home ensuring our residents receive the best care available.
- Support and lead the care home clinical team including coaching, mentoring, staff allocations and delegation, performance management and education.
- Review clinical incidents, complaints and changes, providing solutions to reduce any risks.
- Lead compliance with AN-ACC assessments.
- Manage person-centred care planning and evaluation for residents - including case conferencing with families and carers.
- Fostering a strong team environment.
- Prepare and conduct clinical governance audits.
- Provide insights and innovative solutions for continuous clinical improvement.
- Oversee medication management in accordance with resident needs and legislative requirements.
- Liaise with allied health, medical practitioners and other services to provide optimal resident care.

What will you bring?

- Bachelor of Nursing with current APHRA is essential.
- Post grad qualification in aged care highly regarded.
- Strong and effective leadership, communication and interpersonal skills.
- A person-centred care mindset.
- A passion for nurturing a strong team environment.
- Ingrained passion and empathy for our residents.
- Proven track record in delivering quality clinical care within an aged care or acute setting.
- Excellent clinical assessment and triaging skills as well as strong care planning capabilities.
- Proven and demonstrated experience in fostering a reporting culture balanced with your effective investigative skills.
- An understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes.

The Benefits

- VIVA Happier & Healthier - our employee wellbeing program. We’ve got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you.
- Career development - You’ll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows.
- Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence
- Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support
- Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it

Be at the Heart of It – our team is ready to welcome you

Just so you know, everyone will be required to complete pre-employment checks as part of the application process.

Bupa cares about creating and sustaining a safe and inclusive workplace where our team members feel they belong regardless of gender identity (including how one chooses to express it), ethnicity, disability (physical, mental and/or sensory), sexual orientation, religion or life stage. We are committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.

*Eligibility criteria and conditions apply

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