Data Quality and Integrity Officer

At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.

YOUR ROLE IN OUR FUTURE

Data Quality & Integrity Officer - HIS

- 12-months fixed term, full time position

- 80 hours per fortnight with monthly ADOs

- Attractive salary packaging options are available

About the role

Health Information Services is looking for an experienced and enthusiastic person to join our patient information team. This is a full time position Monday to Friday, 8.30am to 5pm. The job classification and wage rate is Grade 2: HS2, Level 1-5 (dependant on experience) as per the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) Enterprise Agreement 2021-2025.

As a member of the patient information team, you will assist with the maintenance and provision of patient records for patient care, research and education. The position will utilise the Epic Electronic Medical Record (EMR), iPM (Patient Administration System), and other electronic information systems used to store patient data.

About you

The successful candidate will have a high attention to detail whilst being a highly organised and methodical worker.

You'll bring with you:

- Investigative, problem solving and analytical skills

- Experience and interest in data management and analysis

- Ability to prioritise work

- Ability to work as a team member

- Ability to work with minimal supervision

We offer a range of benefits which support our people both personally and professionally, including:

- Up to $11,660 in salary packaging to increase your take home pay

- Discounted health insurance and eye care

- A comprehensive health and wellbeing program

- Public transport options at our doorstep and end of trip facilities for cyclists

- Onsite eateries and coffee shops and inviting rooftop garden spaces

- Pathways for professional development and new career opportunities

- Five weeks annual leave, 17.5% leave loading, purchased leave options & monthly ADOs

- Flexible, hybrid working practices

Inclusion and belonging

Peter Mac celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles.

If you feel this role is right for you we warmly invite you to apply, and encourage your early application. All appointments are made subject to a satisfactory police check and may include vaccination requirements. Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, you are welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

Contact person: Milly Suaalii Ausagi, Patient Information Manager, 85597556

Position Summary

Members of the Data Quality and Integrity team are responsible for updating, monitoring and maintaining the data integrity of patient information in Epic EMR and iPM which is critical for patient care and research.

Data Quality and Integrity Officer tasks include but are not limited to the following;

- Management and auditing of data in electronic systems

- Analysis, correction and updating of data in the Epic EMR and iPM

- Other data management and quality activities as required

- Assisting HIS Management in identifying system process improvements

Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025

Classification or Salary Range

HS2

Immunisation Category C

Key Relationships

Internal

- Health Information Services staff

- Administration staff within Peter Mac

- Clinical staff within Peter Mac

- Other relevant administration and clinical staff within the Parkville Precinct

External

- Other Hospitals

- Other external agencies

Education

Skills

- Highly organised and methodical worker

- Experience and interest in data management and analysis

- Ability to prioritise work

- Ability to work as a team member

- Ability to work with minimal supervision

- Previous hospital administration experience an advantage

- Previous experience using Epic EMR or other EMR

- Understanding of Patient Privacy requirements

Certifications, Licenses & Registrations

Key Accountabilities

Key Accountabilities Demonstrated by / Key Performance Indicators

- Provision of patient information to support patient care, research and education.

- Release of information provided in line with policies and procedures,

- Release of information provided to meet required timelines, in particular immediate attention to urgent requests

- Accept and make appropriate practice changes based on process improvement, software development and Management feedback

- All Epic EMR deficiency queues pertaining to this role are monitored continuously and actioned within agreed timelines

- Timely response and action to requests for chart corrections in Epic and iPM

- Ensuring consent provided for patient and proxy access to health hub

- Monitoring of interface and error queues

- Regular monitoring and actioning of other data updates eg deceased notifications, doctor updates and invalid MRNs

- Auditing of data for coding purposes

Key Accountabilities (Contd..)

3. Provision of effective administrative support

- Liaise with internal and external stakeholders as required

- Undertake all duties in line with policies and procedures within the required timeframe to meet KPIs

- Perform role in line with confidentiality and privacy requirements

- Participate in training and development

- Work cooperatively as part of the Data and Integrity team and assist other HIS staff as required

- Offer opinions and suggestions to improve work areas

- Maintain knowledge and skill base required for effective performance and identify learning needs

- Support and train new employees when required

- Work cooperatively within multi-disciplinary teams to improve workflow in consultation with management

4. Contribute to a supportive and respectful work environment

- Perform tasks associated with the role with patient care as the main focus

- Interact kindly and respectfully with HIS colleagues and Managers

For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.

Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.

WHY WORK FOR PETER MAC

- Peter Mac offer a range of benefits which support our people both personally and professionally.

- Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.

- We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.

The Peter MacCallum Cancer Centre acknowledges the traditional owners of the land on which our five sites are located throughout Victoria. We recognise their strength and resilience and pay our respects to their Elders past and present.

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