Retail Store Team Leader

Lead a team of Sales Associates at ECCO's store in DFO Homebush using your previous experience as a manager/2IC and indulge in your passion for quality leather products

CREATE THE FOOTPRINTS OF TOMORROW

At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and responsible shoe manufacturing company. ECCO respects our world environment by reducing emissions, waste and consumption of materials, energy and water. We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career.

About the Role:

ECCO DFO Homebush is looking for highly motivated and competitive Retail Team Leader with a passion to succeed. Whilst dedicated to providing a personal level of customer service, you will help your team achieve outstanding results through leadership and coaching, driving productivity, executing brand campaigns and selling shoes that practically sell themselves

Tasks & Responsibilities:

- Lead and coach the store team members to deliver exceptional customer service, uphold our quality brand, and achieve store objectives

- Provide input with staff scheduling and assist in recruitment activities

- Ensure Visual Merchandising plan and Mystery Shopper standards are upheld

- Oversee customer returns and inventory management

- Train the team on product, VM and sales techniques

Skills & Experience:

To be successful in this role you will:

- Have previous retail management experience as a store manager or assistant store manager

- have demonstrated success in achieving KPIs and sales targets

- Have a commitment and professionalism to providing exceptional customer service as an ECCO brand ambassador

- Be a collaborator and natural people-person who thrives on building relationships

- Be motivated to lead and drive your team to succeed with a growth mindset in an exciting fast-paced work environment

- Possess persuasive communication skills and an agile leadership style

- Be someone who LOVES product knowledge and training with a willingness to learn and develop not only yourself but the team

Perks & Benefits:

- Lucrative KPI based sales bonus incentives & monthly reward and recognition opportunities.

- Generous staff discounts in-store & online, with free product allocation every 6 months.

- A permanent full-time role with flexibility and work/life balance through rostering.

- Supportive Multi-Site Leader with regular visits and coaching.

- Coaching and training programs to develop you individually and as a leader, including an induction schedule to set you up for success, engaging product and sales training to enhance your performance, and ECCO Leadership Programs for ongoing development.

- Career progression opportunities - Headquartered in Denmark, we are a family-owned company that offers local and international opportunities.

- Complimentary Employee Assistance Program for work & personal support.

- Pride in working for a globally successful, diverse & environmentally conscious employer.

- ECCO provides a diverse and progressive working environment for those who are seeking a career in retail, with a culture of ownership at all levels where everyone has a voice and makes an impact.

If this sounds like you...

APPLY Today

To see more of ECCO please visit: https://www.tiktok.com/discover/ECCO?lang=en

Join ECCO's global family leading a team of Sales Associates promoting quality leather goods to our valued consumers

#J-18808-Ljbffr