Senior Maintenance Coordinator

4 weeks ago

Melbourne, Victoria, Australia Common Equity Housing Ltd Full time
Apply your skills and experience in maintenance services with Common Equity Housing Limited (CEHL).

CEHL is Australia's largest cooperative housing provider. We manage a portfolio of more than 2,000 housing properties throughout Victoria and partner with over 90 co-ops to provide safe, secure, affordable housing to 5,000 co-op members and renters, and the broader community.

CEHL actively promotes the vital role co-operative models can play in changing people's lives and as an ongoing solution to Victoria's current housing affordability crisis. We are focused on creating positive outcomes for our member co-operatives.

ABOUT THE ROLE

CEHL is focused on creating positive housing outcomes for our partner housing co-operatives, co-op members and renters. We are looking for a Senior Maintenance Coordinator to join the Maintenance Team to coach and mentor our Maintenance Coordinators as well as have experience in cyclical maintenance work, a strong background in procurement and contractor management – key accountabilities will include (but are not limited to):

- Provide responsive, high-quality maintenance management services per the Residential Tenancies Act and CEHL policies and procedures.
- Ensure effective and efficient assessment, allocation and monitoring of cyclical, responsive, urgent and facilities maintenance requests.
- Provide a high level of quality control for processing quotes, invoices, and budget allocations, including leading the Annual Assets Maintenance Plan.
- Ensure full contractor management, including induction, compliance, quality control and value for money.
- Work collaboratively with internal teams to resolve renter requests or follow-up items efficiently.
- Maintain positive relationships with external and internal stakeholders.
- Support and help maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations.

WHO WE ARE LOOKING FOR

The role will ideally suit an experienced Senior Property or Maintenance Coordinator with a positive can-do attitude. The successful candidate will be able to problem solve, have a proactive work ethic coupled with the following qualifications, experience and attributes:

- Relevant qualifications/s with previous experience in residential property management, housing or building industry preferred.
- Experience in maintenance and facilities management.
- Advanced administrative support skills with a sound working knowledge of electronic record management systems, including reporting.
- Excellent communication and interpersonal skills including a mature and professional approach to customer service.
- Excellent attention to detail, and ability to feedback issues, organise and prioritise tasks, problem solve, and ask questions when needing further clarification.

APPLY NOW with your CV and Cover Letter if you are keen to bring your maintenance management skills to make a meaningful contribution to the growth of affordable co-operative housing in Victoria.

The successful candidate will be required to undergo pre-employment checks, including police and background checks and provide evidence of a minimum of two vaccinations against COVID-19 or a medical exemption.

Only shortlisted applicants will be contacted.

All applicants must have the right to work in Australia and will be required to undertake a Police Check and provide a valid Working with Children Check.

CEHL is an Equal Opportunity employer and supports accessible working arrangements for all. People with a disability, Aboriginal and/or Torres Strait Island people, and people from culturally diverse backgrounds are strongly encouraged to apply.

In the spirit of reconciliation, CEHL acknowledges Aboriginal and Torres Strait Islander peoples as Australia's first people.

CEHL is committed to embracing diversity and eliminating discrimination.

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